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Store Rating and Reviews M-Tech Laptops Inc.

Homepage: http://www.mtechcomputer.com/ Shop Now at M-Tech Laptops Inc.
Overall Customer Satisfaction Rating  
Six-Month Rating: 5.00 / 10
Six-Month Reviews: 2
Lifetime Reviews: 24

   


Lifetime Rating: 6.88 / 10
All Stores Avg.: 8.12
7.50 Pricing of Products and Services
5.00 Likelihood of Future Purchases
7.50 Shipping and Packaging
7.50 Customer Service
0.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 24 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
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 M-Tech Laptops Inc. Customer Reviews
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Very Dissatisfied
Reviewer: oceanicvoices
Click Here to See the Profile for oceanicvoices

8/14/07 5:54 PM
In December 2008 I discovered that the hardware they I paid for, did not actually exist in the laptop. The invoice said one thing, and the hardware was another. I started another complaint against M-Tech with the BBB based on the misrepresentation of the product. M-Tech's response to all of this was that I am mistaken and all kinds of dreamed up facts. I immediately provided proof but with the support of the Better Business Bureau they dragged this for months before finally changing their story.  
When I asked for a refund based on them lying, with the support of the Better Business Bureau, they delegated the blame on another company called Prostar. M-Tech said that they only charged $500 while Prostar charged the rest up to $5100, and that they not responsible and that I should go after them, their own business partners. Imagine that, based on their suggestions I should be going after everyone who participated in the making of this product all the way to the mines that extracted the copper used in the boards and chips.  
This company is the poster boy for BAD business and customer alienation and nobody should have to deal with such a degree of a shameless lying and lack of respect. Yes, they will be nice to you until they take your money, after that you’re on your own. Like many people here with similar experiences I strongly recommend another company for your laptop buying needs. This company took my money for something they didn’t provide and used some of it to buy BBB’s A rating which has nothing to do with the reality of their business practices. I say this because it is October 23, 2009 and I am yet to see the BBB putting any kind of pressure on this sixth-rate company to pay up.  
For those of you who bought a D900K in the June 2006 period, you will notice that your invoice states that the laptop has DDR2, but in fact it has and only supports DDR. Because of their lie, you should be entitled of a full refund. If there are a few of us, we should get together and initiate a class action suit.

This review was modified by its author, oceanicvoices, on 10/22/09 8:56 PM.

Page 1 of 1
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