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| Wisetronics Customer Reviews - Page 15 |
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11/27/05 3:16 PM
I ordered a Panasonic Lumix DMC-FZ30 digital camera from Wisetronics online in Nov 2005 a month prior to our first Caribbean cruise so I could have it for the trip. I used them because they had the cheapest price online. What a mistake. 3 days later they call under the guise of "verifying" my credit card, then try to sell me filters, cards, and a warranty. Then they tell me the camera I ordered is not the "US version", and to get that I would have to pay another $90! Unbelievable. I tell them I want what I ordered, nothing else. They tell me I will receive the camera in one week. Now, 5 days before we leave, no camera. I call them and they tell me it’s back ordered, so I cancelled the order. In all my years of buying things online, I have never had a worse experience. These guys are criminals and rip-off artists, nothing more. I have no doubt that any positive reviews of this bunch were written by them.
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11/24/05 2:10 PM
Yeah, just like everyone else, I ordered my product(Sony DSC H1). Received and email the next day asking to call them and confirm some stuff. They wanted me to buy a whole bunch of other stuff, ( I ended up adding a 512mb Memory Stick because I did need one). While on the phone they informed me that the price I was shown on the website was for the "NonUSA" version and included no charger or warranty, (or anything other than the camera really). I told them I wanted the USA version with the warranty and all the bells and whistles otherwise they could cancel the order, well they did upgrade it to the USA model for $30 more which was pretty good still, better than anywhere else still. So Im a little miffed that thye tried to sell me crap but, so long as your not a push over and you knwo that YOU are in control and let them know that, you can get a good deal out of it all.
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11/23/05 9:55 PM
I ordered a Sony DSC H1 Camera that was said to be in stock. They had me call the next day to "Verify" the order. At this time they tried to sell me Warranties, batteries, memory .... I did not order any of it and they told me that the camera would not ship for 3-5 days because it was backordered. After a week and it was still showing backordered I called them. They said that it was going to be another 3-5 days. I cancelled my order. They were real good about canceling the order.
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11/21/05 1:21 AM
Ordered Panasonic DMC-FX30 from Wisetonics. Advertised online at $489 as lowest price in three comparison shopping sites. Checked order online two days later and it said "Order processing or in shipping." Checked two days later, online status showed "cancelled." Called by phone the next day and was told the camera was not in stock and my order was cancelled. Interestingly, got an email advertisement from them advertising the same camera the next week. THEY DON'T HAVE THE MERCHANDISE THEY ADVERTISE!! UNSCRUPULOUS, DISHONEST AND CONSISTENT!!
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11/18/05 4:57 PM
This is the email that I sent to Wisetronics after a very unsatisfactory attempt-to-purchase:
WiseTronics:
On 10/24/05 I ordered a Canon Powershot SD500 camera (order # 103267). Since my order was placed, the info about on your site said it was either "shipped" or "pending". Yesterday, it began saying that the camera was back ordered despite it still being listed on your site as "usually ships in 24-48 hours" - and with an even lower price!! I called your business today about all this (and to ultimately cancel my order) & was told that all the other stores would have the camera on backorder as well & that I should not complain until I determine so. I was told all this in a very condescending manner.
Well, I just ordered the SD500 on Amazon for $355 with free shipping - it is in stock & will ship on 11/23/05. My total with Wisetronics was $330, but with no hope of seeing the camera after waiting almost a month already. I gladly paid a few extra dollars for fast shipping from a reputable business rather than spend any more time with your waiting game. The on-line reviews of your "store" were also mistaken about your not calling to confirm my order; you *did* call & tried to push batteries & SD cards on me. I didn't bite, maybe that's why I was placed on perpetual back order.
I will post this letter on the forums that claim you are reputable, in my book you are absolutely not & you will never have my business. "Stores" of your ilk will soon become dinosaurs, internet consumers want in-stock goods & fast service, neither of which you provide.
This review was modified by its author, guitarer, on
11/18/05 5:01 PM.
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11/17/05 11:16 PM
I ordered the Sony DSC-H1 camera for a really good price and that it would be shipped out in 24-72hrs. A day later I get an e-mail to call and confirm my order. Apparently it was a ploy to get me to buy batteries at an extremely inflated price. I chose not to get the batteries. Two days later I call back to check on status of my order and apparently I had canceled my order. I told customer service that I did not cancel my order, but that I just did not want the batteries. He replied that the camera was out of stock. Bunch of BS. This review was modified by its author, net-stores-suck, on
11/17/05 11:43 PM.
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11/7/05 12:13 PM
This is a fake! They show you web cite with a very good price on items but really when you call to confirm the price they answer you that they do not have this item in stock...Tried a few time with SLR digital cameras. NOT RECOMMENDED!
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| Reviewer: | BigP
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9/25/05 3:21 AM
Great company. Excellent service. they have a good selection and consistently ship what is ordered in time, But not always the lowest prices.
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