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Store Rating and Reviews ClubIT

Homepage: http://www.ClubIT.com Shop Now at ClubIT
Six-Month Rating: N/A / 10
Six-Month Reviews: 0
Lifetime Reviews: 1022
   
Lifetime Rating: 9.64 / 10 All Stores Avg.: 8.15
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 1,022 reviews below.
This merchant has received ZERO reviews in the past 6 months. 
  

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
18537 E. Gale Ave.  
City of Industry, CA
customer support email:
customercare@clubit.com
phone:
(877) 625-8248
customer support:
(877) 625-8248
business hours (est):
7:00am - 5:00pm Monday-Friday  

FAX:



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 ClubIT Customer Reviews - Page 69
Page 69 of 69sort reviews by:
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Reviews 1021 - 1025 of 1025
<< previous   1 .... | 65 | 66 | 67 | 68 | 69
Very Satisfied
Reviewer: FamilyGuy
Click Here to See the Profile for FamilyGuy

10/18/05 8:45 PM
These guys are awesome! FedEx lost my package, which is not their fault, but they went the extra mile in trying to help find the lost package and sent another replacement quickly once it was determined the package was not to be found. FedEx really messed up badly and ClubIT really took control. Here is what I wrote to ClubIT:  
 
Thank you! You have guaranteed that I will come back to you guys in the future and recommend you to everyone I know.  
 
Not just because you shipping my replacement software so quickly, but because there are humans there in a fantastic customer service department who respond to inquiries and are sympathetic to the needs and dilemmas of their customers.  
 
Thank you! Thank you! Thank you!  
 
I'll look forward to my package today!  
 
Dale  

Neither Satisfied Nor Dissatisfied
Reviewer: koehrsen
Click Here to See the Profile for koehrsen

10/15/05 1:02 AM
Trying to return defective products but cannot get the website to provide a Return Authorization Number (RAN). The last step of the process announces RAN, but no number or process to follow are provided.  
 
Update: Was finally contacted by email to call store back to get RAN and instructions to mail products back. Since I had two items, I received two emails with a RAN, but only one worked to initiate. Called and was told it would be fine to just place the one RAN in the box with both products. Shipped it back. Waiting to hear back if it's been accepted or credit processed. In short, store has been pleasant to deal with, in person on the phone, but automated processes in trying to return products has been a bit taxing.

This review was modified by its author, koehrsen, on 10/25/05 2:26 AM.

Very Satisfied
Reviewer: ck1974
Click Here to See the Profile for ck1974

10/3/05 5:06 PM
I purchased P5WD2P motherboard from ClubIT, everything smoothly. The customer service is so helpful. I will purchase again from ClubIT

Very Satisfied
Reviewer: byanda
Click Here to See the Profile for byanda

10/2/05 10:55 PM
Needs more products on site to compete. Very good prices on the products they do carry.

Very Satisfied
Reviewer: kivid
User Rating: 
Click Here to See the Profile for kivid

8/25/05 12:41 PM
I purchased a Coolermaster CM Stacker from clubit. The sale went very smoothly, and the product was delivered in a very reasonable amount of time. Very pleasant experience overall. Would buy from them again.

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