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Store Rating and Reviews ClubIT

Homepage: http://www.ClubIT.com Shop Now at ClubIT
Six-Month Rating: N/A / 10
Six-Month Reviews: 0
Lifetime Reviews: 1022
   
Lifetime Rating: 9.64 / 10 All Stores Avg.: 8.12
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 1,022 reviews below.
This merchant has received ZERO reviews in the past 6 months. 
  
Black 
Friday 2009

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
18537 E. Gale Ave.  
City of Industry, CA
customer support email:
customercare@clubit.com
phone:
(877) 625-8248
customer support:
(877) 625-8248
business hours (est):
7:00am - 5:00pm Monday-Friday  

FAX:



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 ClubIT Customer Reviews - Page 4
Page 4 of 69sort reviews by:
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time period:
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Reviews 46 - 60 of 1025
<< previous   1 .... | 2 | 3 | 4 | 5 | 6 | .... | 69   Next Page
Very Satisfied
Reviewer: jjager13
Click Here to See the Profile for jjager13

4/12/08 6:02 PM
was as advertised, came packaged well, fast delivery,package holding the package inside was not damaged from the delivery company used. great Motherboard!

Very Satisfied
Reviewer: wbynum
User Rating: 
Click Here to See the Profile for wbynum

4/10/08 10:34 PM
I used ClubIT to buy about half the parts for my new computer. They shipped out the items quickly and shipping was reasonable. Will do business with again.

Very Dissatisfied
Reviewer: buckwheat922
Click Here to See the Profile for buckwheat922

4/10/08 9:03 AM
I thought I would try this vendor based upon reviews here. I ordered a Core 2 Quad Q6600 processor on 4/4/08 that was in stock according to the website. The website states order processing time is 24 to 48 hours. It is now 4/10/08 and my order status still states “pending for shipment”? If I would have ordered it from the "egg", I could be using it already.  
 
UPDATE: I was contacted by the customer service manager on 4/11. He said my order was not shipped because of an internal system error. He wanted to know how he could make this a better shopping experience. I replied back with my suggestions and was never contacted by him again. I did receive my order on 4/16.  
 
I will not order from them again....

This review was modified by its author, buckwheat922, on 7/3/08 9:46 AM.

Very Satisfied
Reviewer: jamdue
Click Here to See the Profile for jamdue

4/9/08 8:18 PM
Very fast service. Excellent price that beat the others.

Very Satisfied
Reviewer: chidino
Click Here to See the Profile for chidino

4/9/08 7:46 AM
Bear with me here: 1. Bought inexpensive product I couldn't use at the time, because it ended up being free after rebates. 2. Later installed into new motherboard -- after 30 day ClubIT return period, so I'm now on manufacturer's warranty, and... well, you guessed it: DOA. 3. Attempted (more times than I can remember) to contact unresponsive manufacturer (Abit, whose products I will NEVER buy, based on this experience) who first just didn't respond and then, after multiple long-distance calls and further emails, gave me conflicting information. 4. ClubIT followed up independently (again, I took the risk on the timing just to get the rebate) and fixed the problem completely without any prompting from me. Great service, and from the junk (ahem) I was being fed by Abit, may have swallowed the cost of the Abit board to keep me happy. Great job, and they've become one of my bookmarked stores I always check with.

Very Satisfied
Reviewer: TommyB
Click Here to See the Profile for TommyB

4/8/08 7:12 PM
Easy ordering, quick shipping, and on-time delivery. A great way to shop and save some money in the process. I recommend them.

Very Satisfied
Reviewer: 3degree
Click Here to See the Profile for 3degree

4/7/08 8:47 AM
ClubIT processed and shipped my order right away, and had great communication throughout each step. They also had a guaranteed stepping processor- unlike the lottery you get at the Egg.

Very Satisfied
Reviewer: awmartin
Click Here to See the Profile for awmartin

4/5/08 1:04 AM
Great Site, fast shipping and good customer service. Also has the best prices on the net.

Very Satisfied
Reviewer: frelic
Click Here to See the Profile for frelic

4/3/08 7:33 PM
I placed an order, never doing business nor knowing anyone who did. I figured what the heck. Best thing i have ever done. This place is great! They had my order out in the mail almost instantly. I had no problems with my payment or order. I even contacted customer service with a question and they got back to me very fast and with a great response. I will be making all my online purchases through ClubIT in the future.

Very Satisfied
Reviewer: jctimesake
Click Here to See the Profile for jctimesake

4/2/08 9:27 PM
Fast, Dependable, and the best prices. My last item was one of the deals on the main page they always post. When I say deal I mean it. The price was more then $50.00 cheaper then the closest price I could find. I'd refer anyone to try ClubIT and see for themselves. All my orders have shipped fast!

Somewhat Satisfied
Reviewer: jas2
Click Here to See the Profile for jas2

4/1/08 11:05 PM
Picked up a few good deals from this seller. Once had a defective item and friendly and helpful cs rma'ed me a brand new replacement which works fine.

Somewhat Satisfied
Reviewer: Fishy McFish
Click Here to See the Profile for Fishy McFish

4/1/08 12:03 PM
Bought some RAM from this company and received it pretty quick. A somewhat satisfied customer. Store rebates can be somewhat questionable. There was a $6 ClubIT rebate for the RAM, and I have yet to receive it(been close to 3 months and its still processing?). $6 isn't much, but companies should follow through with things like this. I also want to mention that I sent in my OCZ rebate(for the RAM) the same day and got my check 2 weeks ago.

Very Dissatisfied
Reviewer: tlawrence85
Click Here to See the Profile for tlawrence85

3/31/08 11:31 PM
Buying from Club IT was an OK experience UNTIL they started spamming me. The item took just over a day to ship, and reached pretty quickly. However, they have a nasty tendency to SPAM your mailbox after your purchase, to ask you to rate them on this website (resellerratings.com). They will send you one email a day (at 8pm EDT). I have received 3 such emails over the past 3 days.

Reseller Reply    
Posted by
4/3/08 1:03 PM
The customer was contacted by the customer care manager to explain the email duplications. This was an isolated case due to our email system error, ClubIT has no intentions on spamming accounts with the "Order Completed" courtesy follow up email.

ClubIT
ClubIT

Very Satisfied
Reviewer: dom g
Click Here to See the Profile for dom g

3/30/08 10:13 PM
Easy transaction. Fast shipping, good updates via email. Now I'll just have to see if I have any trouble with my rebates.

Very Satisfied
Reviewer: bullcube
Click Here to See the Profile for bullcube

3/29/08 1:53 PM
These guys are the new NewEgg. The selection and prices are great, better shipping prices/time. After problems with NewEgg, I found my new online store.

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