was as advertised, came packaged well, fast delivery,package holding the package inside was not damaged from the delivery company used. great Motherboard!
I used ClubIT to buy about half the parts for my new computer. They shipped out the items quickly and shipping was reasonable. Will do business with again.
I thought I would try this vendor based upon reviews here. I ordered a Core 2 Quad Q6600 processor on 4/4/08 that was in stock according to the website. The website states order processing time is 24 to 48 hours. It is now 4/10/08 and my order status still states “pending for shipment”? If I would have ordered it from the "egg", I could be using it already.
UPDATE: I was contacted by the customer service manager on 4/11. He said my order was not shipped because of an internal system error. He wanted to know how he could make this a better shopping experience. I replied back with my suggestions and was never contacted by him again. I did receive my order on 4/16.
I will not order from them again....
This review was modified by its author, buckwheat922, on
7/3/08 9:46 AM.
Bear with me here: 1. Bought inexpensive product I couldn't use at the time, because it ended up being free after rebates. 2. Later installed into new motherboard -- after 30 day ClubIT return period, so I'm now on manufacturer's warranty, and... well, you guessed it: DOA. 3. Attempted (more times than I can remember) to contact unresponsive manufacturer (Abit, whose products I will NEVER buy, based on this experience) who first just didn't respond and then, after multiple long-distance calls and further emails, gave me conflicting information. 4. ClubIT followed up independently (again, I took the risk on the timing just to get the rebate) and fixed the problem completely without any prompting from me. Great service, and from the junk (ahem) I was being fed by Abit, may have swallowed the cost of the Abit board to keep me happy. Great job, and they've become one of my bookmarked stores I always check with.
ClubIT processed and shipped my order right away, and had great communication throughout each step. They also had a guaranteed stepping processor- unlike the lottery you get at the Egg.
I placed an order, never doing business nor knowing anyone who did. I figured what the heck. Best thing i have ever done. This place is great! They had my order out in the mail almost instantly. I had no problems with my payment or order. I even contacted customer service with a question and they got back to me very fast and with a great response. I will be making all my online purchases through ClubIT in the future.
Fast, Dependable, and the best prices. My last item was one of the deals on the main page they always post. When I say deal I mean it. The price was more then $50.00 cheaper then the closest price I could find. I'd refer anyone to try ClubIT and see for themselves. All my orders have shipped fast!
Bought some RAM from this company and received it pretty quick. A somewhat satisfied customer. Store rebates can be somewhat questionable. There was a $6 ClubIT rebate for the RAM, and I have yet to receive it(been close to 3 months and its still processing?). $6 isn't much, but companies should follow through with things like this. I also want to mention that I sent in my OCZ rebate(for the RAM) the same day and got my check 2 weeks ago.
Buying from Club IT was an OK experience UNTIL they started spamming me. The item took just over a day to ship, and reached pretty quickly. However, they have a nasty tendency to SPAM your mailbox after your purchase, to ask you to rate them on this website (resellerratings.com). They will send you one email a day (at 8pm EDT). I have received 3 such emails over the past 3 days.
Reseller Reply
Posted
by
4/3/08 1:03 PM
The customer was contacted by the customer care manager to explain the email duplications. This was an isolated case due to our email system error, ClubIT has no intentions on spamming accounts with the "Order Completed" courtesy follow up email.
These guys are the new NewEgg. The selection and prices are great, better shipping prices/time. After problems with NewEgg, I found my new online store.
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