great product and great service. was worried as anyone spending serious cash for a gaming system would but WOW--what a nice suprise! a company you can believe in. will send friends and family to vigor. an exceptional buying experience

After quite a bit of shopping around and reading reviews of the major custom gaming computer builders I settled on Vigor Gaming. Vigor doesn't include a fancy binder filled with test results or "owner certificates", nor do they include a tee shirt with every system. They do, however, provide expertly assembled high-performance systems. I requested that my Core i7-920 2.66Ghz processor be overclocked yet remain stable. When I booted it up the first time I was happy to see that it was running at 3.67GHZ, with no stability issues at all.  
 
The high reviews here at Resellerratings.com played a large role in my decision, but conversations with the infamous Chuck at Vigor while deciding what components I wanted clinched the deal. Chuck was returning my emails on Labor Day weekend, with good sound advice that actually saved me from overspending a bit in areas where I really wouldn’t get the most “bang for my buck”.  
 
I did have a minor issue that may have been related to UPS hauling my new computer across the country, apparently hitting every pothole. Chuck and Tommy at Vigor both worked with my to get the problem resolved, with what turned out to be an upgrade part sent at their expense. I was very impressed.  
 
The Vigor website could be a bit more specific about the components used and a little less philosophical, but that’s the only area I’d maybe suggest could be improved upon.  
 
So if you are into all the swag, which you pay for somewhere along the way, order from the other guys. If you are like me and prefer the meat and potatoes over the parsley, get a system from Vigor. They do a great job, and they stand behind what they sell.

I ordered a gaming PC from Vigor in late August. The order processing page was easy to follow and submit, and my order was followed up by a phone call from them within a day of my order being placed.  
 
The order tracker on their website was accurate down to the day the PC shipped out, from assembly through Q/C to final shipment. I was very pleased with being able to see the progress of the order. There was also a second phone call from Vigor the day before the PC shipped out.  
 
This was my first time buying a complete system online.  
 
And this....brings me to Chuck. If there is one reason and one reason alone you should get a gaming PC from Vigor, it is CHUCK! He is the most helpful and friendly customer contact I have ever dealt with online. I had numerous questions regarding my video card, power supply, monitor, and other technical issues while I was setting up my system. Chuck not only answered all my questions, but sometimes responded to my emails within minutes of me sending them. We exchanged no less then ten email communications, and he sent DETAILED and lengthy replies to my inquiries. He just made the whole setup and the whole process an absolute joy! For how he treated me as a customer is worth buying from Vigor alone, but on top of Chuck being a fantastic and knowledgeable friend along the way, Vigor has a great warranty on parts and labor, and you can contact them at any time if any problems arise.  
 
The computer was packaged with great care, it arrived in perfect shape with nothing loose or damaged, and everything was bundled and organized exactly as Chuck described.  
 
The PC is running smooth as can be, and Chuck and the rest of Vigor are on hand to talk you through any problems that come up.  
 
If you are hesitant about buying a PC or gaming PC online, do yourself a favor and do a search of customer reviews of Vigor, you will see five stars over and over again. They have one of the best customer service ratings for PC's, and now I know why!

I purchased a Delta Force AE from vigor and the looks and performance well exceeded my expectations. Less than an hour after ordering online I received a call from them confirming my purchase and computer specs. It was about 2 weeks before i received my computer but during the wait I was able to track the progress and shipping of the computer. All in all my experience ordering from vigor was great

I originally planned to buy a machine from Falcon Northwest which is where I got my desktop from. But this machine was for my wife, not an avid gamer, and the FNW laptops where easily $1000 more and far more machine than she needed. Vigor offered a far greater selection, so you can get a custom built PC with the same attributes that I appreciated with FNW but in a more midstream level system. In short, Vigor had outstanding prices for the components that you received, more variety/levels of computing power to suit your needs, and high level of detail that they put into their products.  
 
But best of all, I did not miss out on outstanding customer service. They were VERY prompt with returning email questions always within a couple of hours. Just a pleasure to deal with! We haven't had any reason to call their customer service or tech support since receiving the computer, so we cannot comment on it. Another factor that played a role in my decision to buy from Vigor is that they were local. If I need to send it back to them, I probably could drive it there as the cost of gas would be less than the cost and hassle of shipping it back UPS.  
 
Thus far, my wife loves her new laptop and particularly the nice custom paint job they did on the case matching very closely the color swatch that I sent them.  
 

Simply the best computer I had ever have. Easy to customize your dream pc with their website, and just sit and wait for it to arrive in about 2 and 1/2 weeks. Runs right out of the box and it is day and night compares to my old Dell. Customer service is very friendly and curtious. I would buy from them again.

Story: First system arrived within time promised. SLI did not work; some other issues; packed it up and sent it back. Second system arrived a few days ago. Vigor had made some changes AND had upgraded the memory for me. SLI is working; sound card had worked loose but fixed that. HOWEVER, none of my games worked; then, the system just froze up. Chuck in customer service was superb. Had to reload the OS and all the drivers, etc... Been a week now and the system is fantastic.  
Conclusion: Am I happy? Tough question. Had to ship the system back and it did not work out of the box. Guess that is the chance you take buying via the net. The support was fantastic. They really worked hard to make sure I had exactly what I had ordered. Overall I would order from Vigor again and do recommend them. the only caveat is that if you are someone like me that is not really familiar with the tech side, CALL and go through what you have ordered. The folks will help make sure you get what you order AND that what you order is actually what you need.

This review was modified by its author, temanjena, on 10/14/09 3:02 PM.

Vigor has impressed me with their quick & polite responce to my order. Days after my original order, I asked to upgrade a few parts on this awesome looking laptop that I've ordered for my wife as a birthday present. Between, not totally knowing what I'm doing, and trying to sneak in this order without my wife knowing, has been a little challenging. That is why I changed some components on my order & Vigor was more than happy to make the changes. Can't wait to see it peform. Dave

If I had to choose one word to describe my experience with Vigor Gaming, it would probably be "amazing".  
 
I did a fair amount of research before deciding which builder to go with. Vigor's prompt and ridiculously detailed responses to my questions, and their willingness to help me pick parts for my system based on what I needed to do made the decision pretty easy.  
 
Anthony spent probably more than an hour on the phone with me while we hammered out all the details. He remained friendly and helpful throughout the entire conversation, despite my endless barrage of questions.  
 
I just received the system we configured, and it is up and running right now. I cannot even begin to tell you how perfect it is. After dealing with Vigor I know I got exactly the best system for my needs and will have the longevity I desired.  
 
I have already and will continue to recommend Vigor to anyone looking for a custom gaming system!

Everything went as expected from order to shipping. When receiving my computer I kept getting blue screens and reboots. Having done trouble shooting on PC's myself I was able to fix the problem. One of the windows core files was corrupt. Thankfully everything I needed to correct the problem was nicely packaged and in order. I had to reinstall windows. Now the computer is humming and working well. My guess is that the corruption occured in the shipping. I forgot to check the even manager to see if the problem was occuring thru thier QA process. I would hope not. Overall I'm very satisfied. Once the order was placed they called regarding a case change which was fine by me. They basically gave me the case of the upgraded version. This group is definately into customer satisfaction. Will definately order again from them if I don't build my own next time.

I purchased an Atlantis from Vigor. The ordering process was very easy and they offer a vast selections. Shipping time is just as promised and packaging was tremandous. When I received the package, it looked like UPS took it to a WWF match and upon openning the package, I was surprised to find another box inside with no damage whatsoever. Anyway, after I plugged in everything, the notebook turned on without any issue. I had it for a few months now and it had been great, especially when I am playing WOW. I highly recommend this company to whomever looking for a new computer.

Im still waiting to recieve my VIGOR Gaming Artourous laptop. I placed my order August 3rd and it is now August 20th and I was told i would recieve or that my computer would be shipped by the 17th of August. I guess I am simply anxious to recieve my new computer, but their shipping / testing timeframe has passed and that makes me question the product before recieving it. They have their money, but i dont have my new computer.

Great experience. so far everything has gone smoothly. Would definately recommend.

Received my Vigor PC, worked perfectly for a week then power supply dead because of the power outrage happened in my area. I spent only about 5  
minutes with their tech support and they cross shipped a new power supply to me. I have to say their tech support is Incredible. Now my computer works perfectly again.  
Good price, Great quality and Customer service/Tech Support. I will recommend Vigor Gaming to all my friends.  

The waiting is the hardest part. I knew this when I ordered based on what I've read here. Any computer you buy is going to be as good as the sum of all it's parts no matter who you get it from. I chose Vigor, first, on what other comsumers have said and secondly, on the price... I could not match the low price per feature at any of the other gaming builders sites. The two of the other top names I was researching also had very happy customers, but if a could save a few hundred dollars then that's the way to go. I am glad I chose Vigor because I did save some money and got a high performance computer that exceeded my expectations. I didn't have a lot of correspondence with customer service, but what little I did their response was quick. The one time I called I didn't have to wait long and I was satisfied with the outcome. I went with the Force Recon T7N and from what I read on various websites about the configuration there may be a bit of overkill on the power, but even Tim the Toolman would have to agree there is no such thing as too much power, because you never know what your going to need down the road. It does everything I want it to do and it's a relief not to have to play with settings just to get a decent frame rate.  
Thank you Vigor, I highly recommend this company and would have know problem buying from them again, hopefully they will still be around for the next one!