In a word: Fantastic! The Nine from Malibal is a superb machine and worth every penny. I have had zero problems from my laptop hardware.
It was promptly assembled, shipped, and arrived within a few days of the actual transaction. It came ready to go in one box with plenty of protective material. With four fans, I was expecting it to be very loud, but even under heavy... Read More
In a word: Fantastic! The Nine from Malibal is a superb machine and worth every penny. I have had zero problems from my laptop hardware.
It was promptly assembled, shipped, and arrived within a few days of the actual transaction. It came ready to go in one box with plenty of protective material. With four fans, I was expecting it to be very loud, but even under heavy load it is never loud at all. Everything works exactly as it should, if not better. Fantastic.
I feel I should add that the customer support was wonderful. Mr. Thomas Carruth was seemingly always available and willing to answer any question I had. I am quite certain that I annoyed him with all of my questions, but he was always friendly and professional.
As a previous owner of Alienware, Dell and others, I highly recommend Malibal.
This review was modified by its author, carsono311, on
2/23/09 12:16 PM.
I ordered a laptop from a different online store about a year and a half ago. Unfortunately now it is out of warranty and my video card went out. I could not find a replacement anywhere from the original manufacturer to any other online stores. I knew that there are a few online merchants that sell their own brands of clevo laptops so i tried calling a few. Some refused to work with me since i did not buy from them originally, some did not have the cards or were too expensive. I was finally able to get a great deal on a great card at malibal, they were very helpful and i will definitely recommend them if you are looking for a laptop. this is also going to be my first stop when it's time to get a new laptop. A+
This review was modified by its author, lo9ik, on
2/20/09 8:11 AM.
I ordered a Satori notebook from Malibal at the very beginning of this year (2009). The notebook, so far, has been flawless. All communication with them (primarily email for me) was answered promptly. The gaming performance of the laptop itself has been very impressive.
Definitely a recommended seller.
This review was modified by its author, aramar, on
1/18/09 6:55 PM.
I have had the computer for two and a half months, and it has been great. The computer shipped in a timely fashion, and arrived in perfect condition. The company is great about responding to emails. This leads me to the only complaint that I had about the whole experience. The order status page gave no clear indication as to when the computer was going to ship. This resulted in me contacting the company to find out the build status, and also made it more difficult to arrange for someone to sign for the package. This was a small deal when compared to the fact that the computer arrived perfect, and exactly as I had ordered it. Thanks MALIBAL
This Notebook is the best custom built laptop I've ever had and the customer service is second to none. I asked a lot of questions, of customer service, before I bought it and then even more while I was waiting for it to be built. They were quick to respond with a complete answer each and every time. I got the laptop and loved it, but it had a problem with the amount of time it took to load the setup and bios. They were very quick to get me an RMA. I sent it in on a Monday and by the following Tuesday they had it back to me repaired. That's eight days to complete the repair including shipping. Quality Notebook and excellent Customer Service. I can't ask for any more than that. I definitely recommend Malibal for you Notebook needs.
I JUST PURCHASED A SERIES 9 MAXED OUT, AND IS A GREAT COMPUTER, I WAS A DELL MAN BUT NOT ANYMORE.
I HAD GREAT HELP IN DECIDING WHAT I NEEDED AND BUYING IT. ALSO GET FAST RESPONSE FROM STAFF
I bought a "Nine Series" laptop from Malibal. Within minutes of ordering, someone from customer service contacted me via phone to confirm the order. The build was quick, and I received the order 8 business days later. I found that the computer I ordered had a Windows Experience Index Base Score of: 5.7! The computer I ordered is smoking fast and the customer service is exemplary. The unit's performance far exceeded my expectations!
Edit: Had problems getting the integrated webcam to work, and throughout several correspondence emails with their Tech. Support Team, they were able to find the problem and send me a patch to solve the problem in no time! Webcam works fine now!
*** PROS:
- The unit is smoking fast!
- I can play ANY 3D game on high settings without any delay/lag!
- Nice, large (glossy!) 17" screen for the ultimate in gaming/movie watching!
- Excellent customer service.
- Lower prices than their competitors!
*** Cons:
- The unit was a little larger than a normal laptop (21 lbs.); it fits better in the category of a "desktop replacement" rather than a "laptop."
- The power supply is also a bit large!
- The 4 USB ports are all located on the far right (all in the same location). I would have prefered to have them spread out and along the back side of the unit (in addition to moving the ethernet port to the rear side as well)!
This review was modified by its author, MDGamer, on
10/12/08 10:21 AM.
I can't honestly say enough in the positive about Malibal.Not only is the machine they built me amazing (The only lap-top I could find with Dual 9800's,and 8 gigs of RAM !) ,but the customer service and support were outstanding.
With a custom laptop,a long build and ship date are usually expected.Not only was it shipped before any of the other companies estimated dates (Sept. 10th for everyone else,the 8th for Malibal),when I actually enquired about the ship date,I was told it had just left that day.
I can honestly recommend Malibal for anyone seeking performance,and support,as well as a better price than several of the other lesser machines would have cost !
Malibal has helped me out by offering high-performance Laptops at affordable prices. I am glad that I bought from them. The only downside right now is that my keyboard keeps popping up in one corner. It's not life-shattering but it gets annoying and lowers the overall perception of quality. Other than that the laptop runs quite well!
Exceptional service offering high end custom computers at reasonable price. I work in the film business and use my system for editing hi-deg video footage. The MALIBAL has proved to be an exceptional tool. The service is always top notch with this team. Amazing product and amazing service! Highly reccomended.
Helpful and very responsive in product selection. Accurate and honest re. product performance, order timeline shipping etc. Lastly I LOVE my nine series.
Not a gamer but use it as a mobile desktop for making multiple and complex calculations on huge databases.
My desktop specs are slighttly more powerful than this notebook, but I can't even tell the difference in speed.
Several other etailers were aggressive, had salespeople lacking knowledge, or had sales people who simply could not translate the gaming language for me.
I own a small business with a fairly sophisticated and powerful (for its size)double server network--the sales language in those product lines is very different from the powerful laptops for which gamers seem to be the primary market.
Thanks Malibal
