I have had the computer for two and a half months, and it has been great. The computer shipped in a timely fashion, and arrived in perfect condition. The company is great about responding to emails. This leads me to the only complaint that I had about the whole experience. The order status page gave no clear indication as to when the computer was going to ship. This resulted in me contacting the company to find out the build status, and also made it more difficult to arrange for someone to sign for the package. This was a small deal when compared to the fact that the computer arrived perfect, and exactly as I had ordered it. Thanks MALIBAL  
 
Chris

i would reccomend this company to anyone!! there amazing and there product is the best around!! and with the lowest price ive seen yet  
 
BUY FROM MALIBAL!!  
there the best :D

This Notebook is the best custom built laptop I've ever had and the customer service is second to none. I asked a lot of questions, of customer service, before I bought it and then even more while I was waiting for it to be built. They were quick to respond with a complete answer each and every time. I got the laptop and loved it, but it had a problem with the amount of time it took to load the setup and bios. They were very quick to get me an RMA. I sent it in on a Monday and by the following Tuesday they had it back to me repaired. That's eight days to complete the repair including shipping. Quality Notebook and excellent Customer Service. I can't ask for any more than that. I definitely recommend Malibal for you Notebook needs.

This is the best computer I have ever owned. Keep up the good work; you have a lifetime customer.

I JUST PURCHASED A SERIES 9 MAXED OUT, AND IS A GREAT COMPUTER, I WAS A DELL MAN BUT NOT ANYMORE.  
I HAD GREAT HELP IN DECIDING WHAT I NEEDED AND BUYING IT. ALSO GET FAST RESPONSE FROM STAFF

My machine has been in use for 6+ months.  
 
Nothing but great service from both machine and support staff. My few questions have been answered very quickly.  
 
The machine is awesome. Very fast for the large iterative calculation spreadsheets I dvelop and use.  
Thanks MALIBAL,  
Joan Manley

I bought a "Nine Series" laptop from Malibal. Within minutes of ordering, someone from customer service contacted me via phone to confirm the order. The build was quick, and I received the order 8 business days later. I found that the computer I ordered had a Windows Experience Index Base Score of: 5.7! The computer I ordered is smoking fast and the customer service is exemplary. The unit's performance far exceeded my expectations!  
Edit: Had problems getting the integrated webcam to work, and throughout several correspondence emails with their Tech. Support Team, they were able to find the problem and send me a patch to solve the problem in no time! Webcam works fine now!  
 
*** PROS:  
- The unit is smoking fast!  
- I can play ANY 3D game on high settings without any delay/lag!  
- Nice, large (glossy!) 17" screen for the ultimate in gaming/movie watching!  
- Excellent customer service.  
- Lower prices than their competitors!  
 
*** Cons:  
- The unit was a little larger than a normal laptop (21 lbs.); it fits better in the category of a "desktop replacement" rather than a "laptop."  
- The power supply is also a bit large!  
- The 4 USB ports are all located on the far right (all in the same location). I would have prefered to have them spread out and along the back side of the unit (in addition to moving the ethernet port to the rear side as well)!

This review was modified by its author, MDGamer, on 10/12/08 10:21 AM.

The laptop works out great for my son and it fits his needs perfectly

I can't honestly say enough in the positive about Malibal.Not only is the machine they built me amazing (The only lap-top I could find with Dual 9800's,and 8 gigs of RAM !) ,but the customer service and support were outstanding.  
 
With a custom laptop,a long build and ship date are usually expected.Not only was it shipped before any of the other companies estimated dates (Sept. 10th for everyone else,the 8th for Malibal),when I actually enquired about the ship date,I was told it had just left that day.  
 
I can honestly recommend Malibal for anyone seeking performance,and support,as well as a better price than several of the other lesser machines would have cost !

Malibal has helped me out by offering high-performance Laptops at affordable prices. I am glad that I bought from them. The only downside right now is that my keyboard keeps popping up in one corner. It's not life-shattering but it gets annoying and lowers the overall perception of quality. Other than that the laptop runs quite well!

Malibal was an excellent company to do business with. Their customer service exceeded expectations and I was extremely satisfied with my product.

Exceptional service offering high end custom computers at reasonable price. I work in the film business and use my system for editing hi-deg video footage. The MALIBAL has proved to be an exceptional tool. The service is always top notch with this team. Amazing product and amazing service! Highly reccomended.

Helpful and very responsive in product selection. Accurate and honest re. product performance, order timeline shipping etc. Lastly I LOVE my nine series.  
Not a gamer but use it as a mobile desktop for making multiple and complex calculations on huge databases.  
My desktop specs are slighttly more powerful than this notebook, but I can't even tell the difference in speed.  
Several other etailers were aggressive, had salespeople lacking knowledge, or had sales people who simply could not translate the gaming language for me.  
I own a small business with a fairly sophisticated and powerful (for its size)double server network--the sales language in those product lines is very different from the powerful laptops for which gamers seem to be the primary market.  
Thanks Malibal

I purchased a Veda series laptop from Malibal and I am a very satisfied customer. They have shown great care in customer service as I had some shipping problems which were out of their control. They made sure I received a good working laptop and they gave me an upgraded unit at no extra charge. I would purchase from this company again.

This review was modified by its author, Hulapop, on 4/5/07 4:26 PM.

We're very happy with all 3 of the machines we ordered from Malibal. They're fast and beautiful. We're also very pleased with the level of service we got from Matthew at Malibal. Everything we needed was accommodated for and followed up on in a timely manner.

This review was modified by its author, craigvi, on 3/7/07 1:59 AM.