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Store Rating and Reviews MALIBAL

Homepage: http://www.malibal.com Shop Now at MALIBAL
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 14
Lifetime Reviews: 54

   


Lifetime Rating: 9.86 / 10
All Stores Avg.: 8.12
7.68 Pricing of Products and Services
9.64 Likelihood of Future Purchases
9.82 Shipping and Packaging
9.46 Customer Service
10.00 Return or Replacement
Show Reviews Read all 54 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
MALIBAL  
10161 Park Run Dr. #150  
Las Vegas, NV 89145
customer support email:
Submit Ticket Through Site
phone:
888-MALIBAL
customer support:
888-MALIBAL
business hours (est):
M-F 9am-8pm

FAX: 888-492-4754


MALIBAL Advertisement
Trust and Ethics Policy
 MALIBAL Customer Reviews
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Very Satisfied
Reviewer: MDGamer
User Rating: 
Click Here to See the Profile for MDGamer

10/10/08 9:03 AM
I bought a "Nine Series" laptop from Malibal. Within minutes of ordering, someone from customer service contacted me via phone to confirm the order. The build was quick, and I received the order 8 business days later. I found that the computer I ordered had a Windows Experience Index Base Score of: 5.7! The computer I ordered is smoking fast and the customer service is exemplary. The unit's performance far exceeded my expectations!  
Edit: Had problems getting the integrated webcam to work, and throughout several correspondence emails with their Tech. Support Team, they were able to find the problem and send me a patch to solve the problem in no time! Webcam works fine now!  
 
*** PROS:  
- The unit is smoking fast!  
- I can play ANY 3D game on high settings without any delay/lag!  
- Nice, large (glossy!) 17" screen for the ultimate in gaming/movie watching!  
- Excellent customer service.  
- Lower prices than their competitors!  
 
*** Cons:  
- The unit was a little larger than a normal laptop (21 lbs.); it fits better in the category of a "desktop replacement" rather than a "laptop."  
- The power supply is also a bit large!  
- The 4 USB ports are all located on the far right (all in the same location). I would have prefered to have them spread out and along the back side of the unit (in addition to moving the ethernet port to the rear side as well)!

This review was modified by its author, MDGamer, on 10/12/08 10:21 AM.

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