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| StealthMachines Customer Reviews |
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Reviews 1 - 15 of 35
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5/29/09 6:37 AM
I took a lot of time checking out different sites in regards to where I wanted to have my computer built. I found this site and after checking it out to see what the company was about I decided to have them build my computer. I must say, this company has some of the best customer service I have ever come across. Not only is Josef extremely prompt in answering any and all questions, but he ha... Read MoreI took a lot of time checking out different sites in regards to where I wanted to have my computer built. I found this site and after checking it out to see what the company was about I decided to have them build my computer. I must say, this company has some of the best customer service I have ever come across. Not only is Josef extremely prompt in answering any and all questions, but he has also been extremely polite and most helpful throughout any dealings that I have had with him. Also, this company is more than willing to switch out parts if there is a specific part you would like. One of the parts that I had chosen was not available and Josef offered me a few other alternatives or the option to wait for my specified part! I ordered rush build time which is 10 days and even with the wait for the specific part I wanted, it was built and shipped a few days ahead of time! I have nothing but positive things to say about this company and for any future computer needs I will be shopping here. Look around at other sites if you want, but I'd highly suggest ending your search with StealMachines. This review was modified by its author, TModoono, on
6/14/09 9:39 AM.
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2/9/10 10:36 AM
Although I haven't received my Espionage system yet, I wanted to write a review and just say how happy I am that I chose this company to build my machine. I was contacted the same day I ordered it and told that the video card I wanted was out of stock and was given a lot of options. After telling them what I wanted, I changed my mind again, and they were back on the phone with me, accommodating my needs. I can't wait to get my computer and will update this review once I receive it. :) Thanks so much!
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12/28/09 8:07 AM
I wanted to buy a gaming computer for the family for Christmas this year. Perhaps like you, I Googled “gaming computer” and went about researching companies who specialize in this type of product. I selected Stealthmachines due to their high rating on Resellerratings.com. I’m pleased to report my machine arrived in time for Christmas and is functioning fantastic.
My experience with Stealth was much like the other reviewers have stated. Josef was a pleasure to deal with and very helpful in helping me to configure my machine. His communication was excellent and my unit arrived in perfect condition just when promised. This was no small task due to the scarcity of the ATI 5850 video card I selected.
Stealth is clearly not the biggest custom computer builder out there nor do they have the flashiest web page like the other guys. I will confess to being very tempted to buy a unit from one of the other larger dealers. That was until I started to read the feedback on both this site and on their own customer feedback forums. Way too many out of the box issues for my tastes.
I had a very good experience with Stealthmachines and would use them again for my next computer purchase.
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12/18/09 3:04 PM
StealthMachines is the way businesses should be run. Josef is attentive, responsive, and wants his customers to be happy. That's part of the beauty of dealing with a smaller, independent company like Stealth instead of one of the big guys. Plus you get a custom machine without the unnecessary bloat of affiliate software and hardware that NOBODY uses. And the computer is fantastic too. Thanks Josef.
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11/15/09 3:25 PM
Well I finally started using this custom built PC that I ordered back in February, and I'm very happy with it. The order process was very straight forward and customer service was excellent.
I was kept updated on an almost daily basis of the progress being made in building my system. All the components I requested were obtained and installed professionally. I opened the case to install a PCI TV tuner card, and the quality of the workmanship is superb.
Stealthmachines offers quality products and personalized service. I would not hesitate to purchase again or recommend Stealthmachines to a friend. Thank you Josef. Sorry it took such a long time for me to write this review.
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11/4/09 4:36 PM
Easily the best experience that I've ever had with a PC vendor. The entire process was perfect - with active, hands-on involvement from the owner. Josef helped me to minimize extraneous expense while maximizing performance. Once we got the details down, he managed my expectations well and over-delivered. I couldn't recommend this company more highly.
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9/5/09 10:18 AM
There is no other place on the net you should buy a computer from.
It has been over six months since I bought my PC from Josef, and I cannot express how wonderful a computer it has been. Blazing fast, superb graphics and absolutely no problems since it arrived.
Josef clearly knows what he is doing; when I was ordering, I called to ask about the video card options, I already had a decent card and wanted to put it in myself. He offered to put it in for me, but I ended up getting the better card he had as it was a such a good value. It will be quite some time before I'll need a new computer with the way this one is working, but I know exactly where I'll when that time does come.
Thank you Josef!
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7/17/09 9:21 AM
Edited to be rewritten and re-posted at a later date.
Reserved. This review was modified by its author, Xia Xia, on
10/4/09 3:55 PM.
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5/22/09 11:09 AM
After a horrible experience with ordering a computer from Cyberpower and getting a non-working piece of junk I did some more research and ended up ordering a computer from Stealthmachines.
I placed the order on April 17th and actually spoke with the owner Josef, who was extremely helpful in helping me assemble the computer components for my needs. He was very patient and answered all my "noob" questions. I came away more knowledgeable about computers.
My computer arrived on May 7th and it was in beautiful condition. The assembly was top-notch.
I ordered the computer without an operating system or video cards since I already had both, but even so it was clear that the computer had been tested.
My only minor complaints are:
1) The chipset driver CD that comes with the motherboard was not included and this caused me some problems because I had use a friends computer to download the chipset drivers from the internet and install on my system before I could access the internet.
2) I received the wrong motherboard manual.
3) There was supposed to be a small tool kit included with the Coolermaster Comos tower that was missing.
In speaking with Josef he apoligized for item #1 and said he would correct items #2 and #3.
All in all a great experience and I have a smoking hot computer that has been working perfectly!!
Well done Stealthmachimes and Josef!
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3/30/09 5:54 PM
Easily the best customer service i've ever recieved. No getting put in hold and being able to talk to someone who speaks english is liberating, I will most likely never buy from anywhere else..... This review was modified by its author, swimmer191, on
4/10/09 9:05 AM.
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2/17/09 11:27 PM
Place your orders right here. In addition to great prices, you get treated with individual attention. Before I bought a Q6600 I called with questions and the o-w-n-er,Josef,answered them. Then after I placed the order I sent him
an Email with a question and he answered it at 10:13 p.m.(his time)My processor was shipped immediately and received it 3 days later. I intend to shop here from now on.
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2/15/09 3:21 PM
Stealthmachines was pleasure to work with. I wanted a very specific video card that they did not offer, e-mailed the owner and he had the card added to list the next day. I ordered the computer on 12/30/08 and received it 01/15/09.
After assembling the computer and peripherals I booted it up. It would not boot properly, because it was after hours I left a message for the support team and waited to be contacted the next day (Friday). I was called 20 minutes after the store opened and spoke directly with Josef the owner. It turns out that one of the SATA ports had been damaged in shipping. Josef offered to repair or replace the damage immediately. I did not send the computer back the mother board has more than enough ports for me even with one gone bad.
1 month later the computer is running great and I couldn't be happier. I would recommend stealthmachines to anyone.
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2/6/09 2:53 PM
Stealthmachines has excellent customer service. When my computer was damaged in shipping they worked with me to resolve the issue by providing me with several options to best suite my situation. They have great prices and a superb product.
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12/23/08 3:57 PM
The fastest call backs and emails I have ever had from anyone. Super nice and very helpful could not ask for better. If your thinking of getting one DO IT!!
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12/23/08 4:17 PM
Pleasure doing business. |
StealthMachines
stealthmachines
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11/5/08 4:57 PM
I have to say these guys have the best customer service first off.They also have great prices.I ordered my dream computer from them and they sent it in 2 weeks.
Unfortunatly UPS workers decided my computer was a basketball or something and it arrived with the graphics cards disconnected along with the sound card.I know nothing about computers but I called Josef and he talked for hours on the phone with me talking me through how to basically install graphics cards .Well what we were able to fix runs better than any computer I have owned .we weren,t able to get the SLI to work so we are still working on it.But Josef has been great and I will continue my review after we get all the kinks worked out.I finally have my computer fixed after finding out most the components were ruined.I shipped it back Josef fixed it up very quickly and shipped it to me it is the best computer I have ever been on very fast cool looking and very fun to game with.I just wanna thank stealth machines for all the hard work and for going the extra mile to make sure my computer was top notch he spent hours on the phone walking me through trying to fix it when it arrived the first time thats dedication.great company I highly recommend them. This review was modified by its author, bbrett, on
2/20/09 1:46 PM.
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