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| TankGuys Computer Parts / tankguys.biz Customer Reviews - Page 3 |
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4/20/07 10:34 PM
The processor I ordered was back-ordered, however customer support was excellent and it is reasonable that newer processors become hard to acquire upon initial release. Would highly recommend this company and will definitely do business with them in the future.
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3/8/07 5:34 PM
Ordered 1 Ram kit at approximately 5:00 A.M Wednesday Jan. 24, 2007. Received email confirming order at 6:47 A.M 1/24. Received email changing status to "Preparing for shipment" at 3:05 P.M. 1/24. This email stated that my order would ship the following day, 1/25/2007 via FedEx Home Delivery. Received email 1/25/2007 10:03 A.M. stating "Order Shipped" and provided tracking number.
FedEx tracking data shows package not picked up until 3:44 P.M 1/26/2007--a full day later than stated to me. Because FedEx Home does not deliver on Mondays this resulted in my not receiving package until 1/31/07.
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3/8/07 6:54 PM
This was an unfortunate mistake, and one we should have caught. The package was indeed picked up on 1/25, but was picked up by a FedEx EXPRESS truck. Unfortunately, the package was not then handed off to the GROUND system until the following day. FedEx doesn't list tracking information until the package enters the appropriate branch. Thus, even though the package was indeed shipped and picked up on the 25th, it did not enter the ground shipping system until the 26th.
We have since differentiated between ground and express shipments to prevent this from happening again. |
TankGuys Computer Parts / tankguys.biz
TankGuys_Ben
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2/21/07 6:52 PM
Wonderful service, great communication and real time updates on order status. Great team at tankguys, they are simply top notch. Highly recommended, I will buy from them every time i have the chance to do so. This review was modified by its author, apex32, on
3/8/07 9:40 PM.
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12/29/06 12:02 PM
Purchased some DDRII memory, quick shipping, informative staff, kept me up to date on order and shipping status. Will definitely buy from again!
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12/28/06 7:04 PM
Bought 2 Gb Kit DDR2 (2x 1Gb) 4-4-4-10 800Mhz (TXDD2048M800HC4DC) w/ Free Gift 512Mb USB Flash Drive. Order was processed smoothly and in a timely fashion. No complaints.
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12/19/06 1:20 AM
An excellent store not only did I get a great price an opteron 146 over a year ago, but just a few days ago I had a question about the same processor and they responded quickly to me and were very personable and cordial, an A+ company, I would recommend them to anyone.
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12/15/06 12:56 PM
Great seller! Ships fast! Excellent prices! Very good communication! Would definitely recommend to anyone!
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12/15/06 12:04 PM
Customer service was very fast. I asked a question and the question was answered the same day. The store had the lowest price for the ram I was looking for. Ram was shipped fast and is now working great in my system.
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12/4/06 4:35 PM
Great reseller. Answers email same day, works over the weekend with billing so that shipping is done ASAP. Would recommend to everyone, they are the best.
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11/18/06 2:01 PM
I have ordered two sets of Team RAM from TankGuys, and have been pleased with their service. I haven't had to talk to or email them, so I can't comment on that, but the lack of communication does say they usually get stuff right the first time! This is my go-to place for memory since NewEgg doesn't carry Team RAM. Big mistake, 'Egg! This review was modified by its author, laserredcobra, on
12/22/06 3:45 PM.
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11/3/06 9:13 AM
I am very satisfied with TankGuys for several reasons.
I had questions prior to the purchase that were addressed immediately, in fact within a few hours, even though I made the inquiry on a Sunday.
The item arrived with secure shipping and packaged in such a way as to insure against damage.
I will shop here again and will also recommend TankGuys to my friends.
Thanks TankGuys.
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10/23/06 7:02 AM
I recommend these folks. Ben was VERY helpful with me on MANY levels, discussing technical aspects of the products I was interested in, and even about products he didn't offer at the time!
They shipped immediatly and product performed as advertised.
Good folks with top of the line products, give them a try like I did!
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10/17/06 10:58 PM
Excellant customer service! They answered my pre-sales questions promptly and kept me informed on the status of my order. Highly recommended.
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10/12/06 10:36 PM
Very fast shipping. Although they don't guarantee that they can ship via your selected method. Ben, part owner, frequently visits ocforums.com He was super helpful in helping me get an RMA for some defective ram. Even gave me his conacts email. Tankguys are one of the best small businesses that I've dealt with. I will but from them anytime. Even pay a little more to support the small guy.
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10/8/06 5:49 PM
I enjoyed my first shopping experience with TankGuys and expect to do more business with them in the future.
They did send the memory and a seperate pack in the same box with the heatspreaders for me to apply myself... which I choose not too, since they don't affect performance, and sometimes I feel they actually adversely affect performance... So, I like the fact that they ship the spreaders seperate giving the individual the option to install them or not... removing factory heatsinks can be a pain... nice touch!
Anyway, I will most definitlty be doing business with them again! This review was modified by its author, bdkillian, on
10/8/06 11:24 PM.
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