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Merchant Membership Agreement

Please read the following.

MERCHANT MEMBER PROGRAM AGREEMENT v3.0


Last updated: August 27th, 2012


This Agreement (“Agreement”), by and between ResellerRatings.com, belonging to the Answers TM group of companies ("ResellerRatings.com"), and Participating Merchant ("Merchant") is entered into, (i) following your indication of acceptance of, and agreement with, all of the terms and conditions set forth herein ("Acceptance") by subscribing to the Merchant Member Program on the webpage where this Agreement appears at http://www.resellerratings.com/forum/payments.php, or by your verbal or written authorization by phone or email to ResellerRatings.com to manually subscribe you to the Merchant Member Program, and (ii) upon ResellerRatings.com’s acceptance and confirmation of you as a member of the Merchant Member Program (”Confirmation”).

1. DEFINITIONS


As used in this Agreement, the following terms shall have the following respective meanings:

  • (a) "Acceptance" has the meaning set forth in the first paragraph of this Agreement;
  • (b) “Claim” has the meaning set forth in Section 7(a) hereof;
  • (c) "Confidential Information" has the meaning set forth in Section 10(a) hereof;
  • (d) “Confirmation” has the meaning set forth in the first paragraph of this Agreement;
  • (e) "Disclosing Party" has the meaning set forth in Section 10(a) hereof;
  • (f) "HTML Advertisement" means a Merchant Member Program sales package option commonly known as the Reviews Page HTML Advertisement, consisting of a 750 pixel wide by 75 pixel tall advertising spot on Merchant's reviews page;
  • (g) "Licensed Property" means the demographic, survey, and reviews data, made available by ResellerRatings.com as part of its Merchant Member Program;
  • (h) "Logo Advertisement" means a Merchant Member Program sales package option commonly known as the Homepage 125x50 Logo Advertisement, consisting of a 125 pixel wide by 50 pixel tall advertising spot on the ResellerRatings.com homepage;
  • (i) "Merchant" or "you" (and in the possessive form, "your") means the corporation, limited liability company, partnership, other business entity or individual (i) named in, and provided as part of, the registration form for the ResellerRatings.com Merchant Member Program and (ii) accepted by ResellerRatings.com as a member of its Merchant Member Program;
  • (j) "Merchant Member Program" has the meaning of and shall refer to access provided by ResellerRatings.com to restricted content and services, as administered by ResellerRatings.com and/or its agents or representatives;
  • (k) "Payment" means the financial compensation payable to ResellerRatings.com by or on behalf of Merchant for monthly access to the Merchant Member Program;
  • (l) "Receiving Party" has the meaning set forth in Section 10 hereof;
  • (m) “Released Party” has the meaning set forth in Section 7 hereof;
  • (n) “ResellerRatings.com” has the meaning set forth in the first paragraph of this Agreement;
  • (o) “ResellerRatings.com Intellectual Property” has the meaning set forth in Section 5 hereof;
  • (p) “ResellerRatings.com Marks” has the meaning set forth in Section 5 hereof;
  • (q) “Web site” means the ResellerRatings.com Web site accessible via the URL www.resellerratings.com.

2. ENROLLMENT IN THE MERCHANT MEMBER PROGRAM


  • (a) To begin the enrollment process in the Merchant Member Program, you must submit a complete subscription order application via the Web site. ResellerRatings.com will evaluate your application and upon approval will notify you in a timely manner.
  • (b) Upon Confirmation, ResellerRatings.com will make available to you, via an electronic mail address, as specified by you in your application, password information to allow access to the Merchant Member Program.

3. CERTAIN RESELLERRATINGS.COM OBLIGATIONS


  • (a) ResellerRatings.com will make available to Merchant access to various tools, as described at merchant-solutions.
  • (b) ResellerRatings.com will continually update such tools and features as new tools and features are developed.

4. CERTAIN MERCHANT OBLIGATIONS


  • (a) Merchant shall be responsible for payment of the mutually agreed upon monthly or annual fee for access to the Merchant Member Program. Failure to pay the fee may result in immediate termination of this Agreement. The monthly rate for the Merchant Member Program is made known to Merchant at the time of Payment, and ResellerRatings.com reserves the right to increase Merchant's monthly rate at any time and at ResellerRatings.com's sole discretion, upon 30 days notice by email.
  • (b) Merchant shall be responsible for abiding by the Terms of Service of the Web site and shall be responsible for abiding by the terms of this Agreement.
  • (c) Merchant agrees that the HTML Advertisement, if included in Merchant's sales package, shall not consist of more than 50 kilobytes of data, including all graphics and HTML source code, and shall not contain any code intended to redirect a user's web browser from one webpage to another.
  • (d) Merchant agrees that the Logo Advertisement, if included in Merchant's sales package, shall not consist of more than 5 kilobytes of data, and shall be a static, non-animated GIF or JPG image featuring Merchant's logo. Merchant understands that the Logo Advertisement will be rotated with logo advertisements from other paying advertisers and the Logo Advertisement shall therefore not be shown on every page view.

5. LICENSES; PROPRIETARY RIGHTS


  • (a) Subject to the terms and conditions of this Agreement, ResellerRatings.com hereby grants Merchant a revocable, nontransferable, royalty-free license, solely as contemplated in this Agreement, to the Licensed Property, for the purposes of commercial research and review;
  • (b) Merchant shall not challenge the validity of, or attempt to create any derivative works from any of the Licensed Property. Merchant acknowledges that it has no proprietary rights in any ResellerRatings.com brand names, trade names, trade dress or any trademarks (collectively, "ResellerRatings.com Marks"), or any copyrighted content, or any other intellectual property belonging to or licensed by ResellerRatings.com (collectively with the ResellerRatings.com Marks, " ResellerRatings.com Intellectual Property"), and Merchant shall not challenge ResellerRatings.com's proprietary rights in or to any of the ResellerRatings.com Intellectual Property. Merchant acknowledges that all uses of ResellerRatings.com Intellectual Property, and all goodwill associated therewith, shall inure solely to the benefit of ResellerRatings.com.
  • (c) The license to the Licensed Property, granted under this Agreement, shall be revoked upon termination of this Agreement, and Merchant shall immediately destroy all Licensed Property, and promptly certify in writing such destruction to ResellerRatings.com, upon request.

6. REPRESENTATIONS AND WARRANTIES


  • (a) ResellerRatings.com represents and warrants to Merchant as follows: ResellerRatings.com has the requisite power and authority to enter into this Agreement and to consummate the transactions contemplated hereby; and its entry into this Agreement and the consummation of the transactions contemplated hereby have been duly and validly authorized by all necessary corporate action. Upon Confirmation, following your Acceptance, this Agreement will be deemed to have been duly executed and delivered by ResellerRatings.com.
  • (b) Merchant represents and warrants to ResellerRatings.com as follows: Merchant has the requisite power and authority to enter into this Agreement and to consummate the transactions contemplated hereby; and its entry into this Agreement and the consummation of the transactions contemplated hereby have been duly and validly authorized by all necessary corporate or other relevant action. Upon Confirmation, following your Acceptance, this Agreement will be deemed to have been duly executed and delivered by you, and is a valid and binding obligation of Merchant.

7. INDEMNIFICATION


  • (a) Merchant agrees to indemnify, hold harmless, and defend ResellerRatings.com, its subsidiaries, affiliates, or any related companies (including those which share substantially common ownership), and its officers, directors, employees, agents, insurers, and representatives of any of them (each, a “Released Party”, and collectively, the "Released Parties") from any and all claims, demands, actions, causes of action, suits, sums of money, judgments, controversies, and liabilities whatsoever, at law or in equity, arising from or in any way resulting from (i) Merchant's use of this Web site, and (ii) Merchant's use of or participation in the Merchant Member Program (in each case, a “Claim”).
  • (b) To the extent it is aware of a third party claim, ResellerRatings.com shall inform Merchant of any person making or presenting a claim hereunder and shall provide Merchant with: (i) reasonably prompt notice of the relevant Claim; provided, however, that failure to provide such notice shall not relieve Merchant from its liability or obligation hereunder except to the extent of any material prejudice directly resulting from such failure, (ii) reasonable cooperation, at Merchant's expense, in the defense of such Claim. ResellerRatings.com shall be deemed to have informed Merchant by contacting Merchant at the contact information provided in Merchant's application for the Merchant Member Program.
  • (c) Any Released Party shall have the right to control the defense and settlement of any such Claim; provided, however, that a Released Party shall not, without the prior written approval of Merchant, settle or dispose of any Claim in any manner that adversely affects Merchant's rights or interests, which approval shall not be unreasonably withheld.

8. FRAUD


  • (a) Merchant shall not commit fraud or falsify information in any manner whatsoever in connection with the Merchant Member Program, including, without limitation, by (i) submitting fraudulent or inaccurate reviews of products to the Web site, (ii) falsely denying the existence of a valid point-of-sale or other transaction reviewed in the Web site, (iii) using the Merchant Member Program to harass or threaten reviewers, or (iv) any other non-truthful use of the Merchant Member Program.
  • (b) Merchant shall be liable to ResellerRatings.com for any and all damages that ResellerRatings.com suffers as a result of any such actions. Further, in connection with any such actions, ResellerRatings.com expressly reserves the right to pursue all causes of action in connection with such fraudulent activity to the extent permissible under applicable law.

9. TERM; TERMINATION


  • (a) The term of this Agreement shall commence upon Confirmation and shall continue from month to month until terminated by either ResellerRatings.com or Merchant in accordance with the terms hereof.
  • (b) This Agreement may be terminated by the parties as follows: (i) By ResellerRatings.com, immediately upon notice by ResellerRatings.com to Merchant if it determines, in its sole discretion, that Merchant has breached the provisions of this Agreement; (ii) By either party if the other party breaches any material term or condition of this Agreement and such breach is not cured within five (5) days after written notice from the non-breaching party; or (iii) By either party, without cause, upon ten (10) days' prior written notice.
  • (c) Pursuant to the provisions of this Section, Merchant agrees to provide notice of cancellation to ResellerRatings.com on or before the 25th day of the current 30 day billing cycle. Failure to do so will result in Merchant being charged for the following month. Merchant accepts that no full or partial refunds will be issued.
  • (c) Pursuant to the provisions of this Section, Merchant agrees to provide notice of cancellation to ResellerRatings.com on or before the 25th day of the current 30 day billing cycle. Failure to do so will result in Merchant being charged for the following month. Merchant accepts that no full or partial refunds will be issued.

10. CONFIDENTIALITY


(a) Each party acknowledges that it may be furnished Confidential Information pursuant to this Agreement. “Confidential Information” is information which when shared is either marked as such, or information which by its nature could reasonably be expected by a party to this Agreement to be kept in confidence by the other party. As a condition to being furnished Confidential Information, the party receiving the Confidential Information (“Receiving Party”): (i) will keep the Confidential Information of the party disclosing its Confidential Information (“Disclosing Party”) confidential and will not (except as required by applicable law, regulation or legal or judicial process, and only after compliance with subsection (c) below), without the Disclosing Party's prior written consent, disclose any of the Disclosing Party's Confidential Information in any manner whatsoever and (ii) will use such Confidential Information solely in connection with its performance of its obligations under this Agreement and shall make no use of any such Confidential Information, directly or indirectly, in any manner to the detriment of the Disclosing Party or in order to obtain any competitive benefit with respect to the Disclosing Party. The Receiving Party shall make all necessary and appropriate efforts to safeguard the Receiving Party's Confidential Information from disclosure to anyone other than as permitted hereby. (b) The term "Confidential Information" will not, however, include information which (i) is or becomes generally available to the public other than as a result of a disclosure by the Receiving Party hereto, (ii) was available to a party hereto on a nonconfidential basis prior to its disclosure to the Receiving Party, (iii) becomes available to the Receiving Party on a nonconfidential basis from a source (other than in connection with this Agreement) which, to the best knowledge of the Receiving Party, after due inquiry, is not prohibited from disclosing such information by a legal, contractual or fiduciary obligation or (iv) is independently developed by the Receiving Party without use of the Disclosing Party's Confidential Information. (c) Confidential Information shall remain the property of the Disclosing Party thereof. (d) Merchant agrees that any information received under this Premium Content Agreement shall be used only for research purposes and shall not be used for purposes not supported by this Agreement.

11. LIMITATION OF LIABILITY


(a) RESELLERRATINGS.COM SHALL NOT BE LIABLE TO MERCHANT FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LIQUIDATED, SPECIAL OR EXEMPLARY DAMAGES OR PENALTIES (EVEN IF RESELLERRATINGS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) INCLUDING, BUT NOT LIMITED TO, LOSSES OF BUSINESS, REVENUE OR ANTICIPATED PROFITS. (b) THE PARTIES AGREE THAT RESELLERRATINGS.COM SHALL IN NO CASE BE FOUND LIABLE FOR DAMAGES IN AN AMOUNT EXCEEDING MONIES RECEIVED FROM MERCHANT OVER THE COURSE OF THE PERFORMANCE OF THIS AGREEMENT. (c) RESELLERRATINGS.COM SHALL NOT BE LIABLE TO MERCHANT FOR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSSES OF BUSINESS REVENUE OR ANTICIPATED PROFITS, ARISING OUT OF THE CONTENT OF ANY USER REVIEW OR ANY USER POSTING WHICH HAS EVER BEEN POSTED TO THE WEB SITE, INCLUDING BUT NOT LIMITED TO ANY USER REVIEW OR USER POSTING WHICH CONTAINS SLANDEROUS, DEFAMATORY, LIBELOUS, ILLEGAL, FALSE, INACCURATE, THREATENING, OR MISLEADING STATEMENTS.

12. DISCLAIMER OR WARRANTIES


ALL INFORMATION PRESENTED ON THIS WEB SITE IS "AS IS". RESELLERRATINGS.COM MAKES NO WARRANTIES OTHER THAN THE LIMITED WARRANTIES EXPRESSLY STATED IN THIS AGREEMENT. MERCHANT WAIVES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO (A) IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, (B) WARRANTIES AS TO THE QUALITY OR PERFORMANCE OF THE MATERIALS, INFORMATION, GOODS, SERVICES, TECHNOLOGY AND/OR EDITORIAL CONTENT PROVIDED UNDER THIS AGREEMENT AND (C) WARRANTIES AS TO THE PERFORMANCE OR FAILURE OF SYSTEMS, SOFTWARE, HARDWARE OR TELECOMMUNICATIONS.

13. MISCELLANEOUS


(a) This Agreement shall be governed by, and construed in accordance with, the laws of the State of California, regardless of the laws that might otherwise govern under applicable principles of conflicts of laws thereof. (b) This Agreement (including the documents and Web site pages referred to herein) constitutes the entire agreement, and supersedes all prior agreements, both oral and written, between the parties with respect to the subject matter of this Agreement. (c) All notices and other communications hereunder shall be in writing and shall be deemed given if delivered personally, sent by documented overnight delivery service, sent by email (if to ResellerRatings.com, to contact@resellerratings.com and if to Merchant, to the email address supplied by Merchant as part of its application for the Merchant Member Program) or by U.S. certified or registered mail, return receipt requested, to the appropriate address for a party set forth below (or at such other address for a party as shall be specified by like notice):

If to ResellerRatings.com:

By email: staff@resellerratings.com By postal mail: ResellerRatings.com
6665 Delmar, Suite #3000
St. Louis, MO 63130

If to Merchant: To the address, physical or email, as specified by Merchant as part of its registration for the Merchant Member Program

(d) Neither this Agreement nor any of the rights, interests or obligations under this Agreement shall be assigned, in whole or in part by Merchant without the prior written consent of ResellerRatings.com. This Agreement and any of the rights, interests or obligations hereunder may be assigned, in whole or in part by ResellerRatings.com without the prior written consent of Merchant. (e) The headings contained in this Agreement are inserted for convenience of reference only and shall not in any way affect the meaning or interpretation of this Agreement. (f) ResellerRatings.com may modify or amend any of the terms or conditions contained in this Agreement at any time. Upon the occurrence of any material modification or amendment, ResellerRatings.com will notify you. If the modification or amendment is unacceptable to you, your sole recourse shall be to terminate this Agreement in accordance with the provisions hereof. Your continued participation in the Merchant Member Program for a period of ten (10) business days following the receipt of any such notice will be deemed to constitute Merchant's binding acceptance of such modification or amendment. (g) The failure of any party hereto to comply with any representation, warranty, covenant or agreement contained in this Agreement may be waived only by a written instrument signed by the party granting such waiver. No failure by a party to take any action with respect to any breach of this Agreement or default by the other party shall constitute a waiver of such party's right to enforce any provision hereof or to take any such action. The waiver by any party hereto of a breach of any provision hereunder shall not operate as a waiver of any prior or subsequent breach of the same or any other provision hereunder. (h) Any provision hereof which is invalid or unenforceable shall be ineffective to the extent of such invalidity or unenforceability, without affecting in any way the remaining provisions hereof. (i) Merchant agrees that in the event a dispute arises concerning its use of resellerratings.com, or any other program or service offered by ResellerRatings.com, that such dispute shall be resolved via an arbitration process. Unless the parties specifically agree otherwise in writing, such arbitration shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Further, Merchant agrees that any such arbitration shall be settled on an individual basis, and unless the parties agree otherwise in writing shall not be consolidated in any arbitration or suit with any claim or controversy of another party. Merchant agrees that all arbitration proceedings will be conducted in San Francisco, CA., and further agrees that any interim or preliminary relief sought shall be brought exclusively in a court of competent jurisdiction in the County of San Francisco, CA. (j) The relationship of the parties to this Agreement is that of independent contractors, and nothing contained in this Agreement shall be construed otherwise. Neither party shall take any actions that would suggest to any third party that the relationship between the parties is anything other than that of independent contractors. (k) Neither party shall be liable for, have the right to terminate this Agreement or claim damages as a result of the other party's failure or delay in performance due to circumstances beyond such party's reasonable control (except for the nonpayment of money), including but not limited to labor disputes, strikes, lockouts, shortages or inability to obtain energy, war, riots, insurrection, epidemics, earthquakes, fires, acts of God, governmental action, third party network or telecommunications failures and third party internet "brownouts." (l) ResellerRatings.com operates the Web site from its offices in the United States of America and makes no representation or warranty that its content or use is legal in any other location. Access or use where illegal is prohibited. Merchant is responsible for compliance with applicable local laws. Merchant represents and warrants that it will refrain from taking any actions that contravene any such laws. If Merchant is an individual, Merchant represents and warrants that he or she is at least 18 years of age. (m) ResellerRatings.com reserves the right to refuse to display any HTML Advertisement or Logo Advertisement which is libelous, scandalous, obscene, vulgar, or otherwise deemed unsuitable for placement upon the Web site. Such determination shall be made according to the sole discretion and judgment of ResellerRatings.com.
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Privacy Policy

Please read the following.

Privacy Policy Last Updated: Jan 16th, 2013

ResellerRatings.com provides this policy to provide you with information relating to how we collect, use and share information.


When we set out to make ResellerRatings.com the best shopping experience, we didn't want to settle on a generic one size fits all site. We wanted to build a site that speaks to the best deals and safest shopping experience for you. We respect your privacy and we do collect data on how you use our site and services in order to tailor it to your needs.

ResellerRatings.com respects the privacy and security of its users. Our goal is to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. In order to achieve this goal, we sometimes collect information as you interact with our online services to understand what differentiates you from each of our millions of other users.

In order to demonstrate our commitment to your privacy, we have prepared this statement disclosing the privacy practices for the entire ResellerRatings.com site. Additional terms and conditions regarding the collection and use of your information are also provided to you before you register. Here, you will learn what personally identifiable information of yours is collected, how and when we might use your information, how we protect your information, who has access to your information, and how you can correct any inaccuracies in the information.

Information Collected

ResellerRatings.com collects certain information from and about its users in three ways -- directly from the user, from our Web server logs, and with cookies.

  • User-Supplied Information: When you register for ResellerRatings.com, we may ask you for your name, email address, invoice numbers pertaining to online transactions, and some other personal information. The more accurate information you volunteer, the better we are able to customize your ResellerRatings.com experience.
  • Server Log Information: When you visit an Internet Web site, you disclose certain information about yourself, such as your Internet Protocol (IP) address, the time of your visit, and the referring location (e.g., the Site or page that offered a link to a ResellerRatings.com page). ResellerRatings.com, like many other sites, records this basic information about visits to its site.
  • Cookies: In order to offer and provide a customized, personal service, ResellerRatings.com uses cookies administered by an affiliate of ResellerRatings, to store and help track your information as you travel throughout the site. For example, we may use cookies to help remind us who you are and to deliver content and services based upon your account information. In addition, third party advertising networks may issue cookies when serving advertisements.

    Cookies are simply pieces of information that are sent to your browser from a Web server and stored on your computer's hard drive. The use of cookies is relatively standard and you will likely find them used on most other major Web sites. Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser either to notify you when you receive a cookie, or to refuse to accept cookies. You should understand that certain areas of many sites may not function properly if you set your browser to not accept cookies or if you reject a cookie. Merchants signing up for our services should also recognize that by displaying the ResellerRatings seals and/or widgets on their respective Web properties, merchant, on behalf of themselves and their users, authorize ResellerRatings and its affiliates to place cookies on browsers visiting the merchant-operated sites.

    You should remember that whenever you voluntarily disclose personal information online, such as in message boards, through e-mail, discussion groups, or in chat areas, your information can be collected and used by others. Although ResellerRatings.com tries to protect your personal information, ResellerRatings.com cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. You are also solely responsible for maintaining the secrecy of any passwords you set up and/or any account information.

How and When Information is Used

We use information in different ways to give you the best experience.

  • User-supplied information: This information is used for purposes such as personalization and verification.
  • Web Server Logs: This information helps us identify which areas of our site are of interest to our visitors. ResellerRatings.com also collects the Internet Protocol (IP) addresses of its visitors for the purposes of system administration and to report aggregate information to our advertisers.
  • Cookies: We use cookies to let users use our services more easily and to let us keep track of certain statistical information that helps us improve our site and offerings available by our affiliates. Cookies also allow us to save passwords and preferences for you so that you won't have to re-enter them the next time you visit.
  • Your Email Address: We use your email address to send you information about your ResellerRatings.com account, such as your username and password, and confirmations of reviews that you have submitted to the site. From time to time, we may email you to let you know about new site features no more frequently than once per month but generally only a few times per year. Except as described in this Privacy Policy, your email address is never sold or otherwise provided to a 3rd party.
  • Invoice Numbers: When you submit a review of an online merchant to ResellerRatings.com, we ask you to provide an invoice number for your transaction with that merchant as evidence that you did indeed enter into a transaction with that merchant. Merchants have the ability to login to ResellerRatings.com to view invoice numbers submitted to our site by their customers for any given review of that merchant. Therefore any invoice number that you submit to our website is visible to the merchant to whom your review pertains, but not to any other merchants or users of our website.

How We Protect Your Information

The privacy and protection of your personal information is important to us. ResellerRatings.com does not make personally identifiable information available to any third parties without your permission or as otherwise described in this Privacy Policy. Any user statistics that we may provide to prospective advertisers or partners regarding your ResellerRatings.com usage are provided on an anonymous basis only and do not include any personally identifiable information about any individual user.

Your access to some services and content is password protected. We recommend that you do not divulge your password to anyone. ResellerRatings.com will never ask you for your password in an unsolicited phone call or in an unsolicited email. You should not disclose your user name and password to others. In addition, if applicable, you should remember to sign out of your ResellerRatings.com account or service at the end of each session. You may also wish to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our efforts to protect your personal information, ResellerRatings.com cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information to us at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our systems.

Our Email Programs

ResellerRatings.com sends the following types of emails to our users:

  1. New user registrations: When you signup for a free account at ResellerRatings.com, either to write a review to participate in our discussion forums, we send you a verification email containing a link. Click the link to verify and activate your account. Once activated, this email is no longer sent to you. You may receive more than one activation email reminder, but an opt-out link is provided at the bottom of these activation emails.
  2. Deal Newsletter: You can choose to receive daily deals newsletters containing product specials found at various retailers. To receive this newsletter, you must opt in by inputting your email address into a form on our homepage. Then, you will receive a verification email to confirm that you want to receive the newsletter. Every newsletter that is sent out also includes an unsubscribe link at the bottom.
  3. Review Alerts: If you are an online retailer, you can signup to be notified by email when reviewers post reviews to our site about your company. You can turn these email alerts on and off in the merchant administration panel that we provide to you.
  4. When you write a review for a merchant listed at ResellerRatings.com, that merchant can post a public response in reply to your review. You will be emailed a copy of the merchant's response. Additionally, the merchant can contact you via our site, to send you an email via a web form. Your email address is not revealed to the merchant. If you wish to opt out of these types of emails, use the unsubscribe link at the bottom of each email.
  5. Exit Survey Reminders: Many Internet retailers participate in our exit survey program, which displays a popup window to the user after the user completes a purchase at the retailer's website. The exit survey window asks the user if they want to write a review of the retailer, and to enter their email address, if so. Then, one week later, we send a reminder email to the user, asking them to complete a review. Only one reminder email is sent, as part of this program, per the user's initial request.

Who Has Access to the Information

Except as described in this Privacy Policy, ResellerRatings.com and its affiliates will not willfully disclose any individually identifiable information that has been collected about users to any third party without first receiving that user's permission, other than to provide its services. Personal information you include as part of your public user profile and other personal information you post on or through the ResellerRatings.com service as part of reviews is made publicly available and so can be accessed by nearly anyone who views your profile or reviews online. This includes your username, the biographical information and photos you include in your profile, and any personal information you may include in your postings of comments and reviews. ResellerRatings.com may disclose personal information when we believe in good faith that the law requires it or to protect the rights or property of ResellerRatings.com. ResellerRatings.com will use its best efforts to contact you if ResellerRatings.com is issued a subpoena or other legal process that requests your identity.

ResellerRatings.com may disclose personal information to affiliates or to third party vendors, consultants, and other service providers who are working on our behalf.

Also, your personal information may be disclosed or transferred to one or more third parties in connection with, or during negotiations of, any merger, sale of company assets, financing, restructuring or acquisition of all or a portion of our business to or by another company. When you are at the ResellerRatings.com site and asked for personal information, you share that information with ResellerRatings.com (or to affiliates and/or vendors providing services on behalf of ResellerRatings.com) alone, unless the service is offered in conjunction with another party. For example, some ResellerRatings.com services are offered in conjunction with another company. In order to provide such co-branded services to you, it is necessary for us to share your personal information with the company offering the co-branded service. If you do not want your data to be shared, you can choose not to allow the transfer of data by not using that particular service. If you choose to share your data with a provider of a co-branded service, you should understand that those providers may have separate privacy and data collection practices. ResellerRatings.com has no control over and accepts no liability for these independent practices. Each provider should more information regarding its privacy and/or use policies.

Third Party Advertising

We use Google and other third-party advertising companies to serve ads when you visit our Web site. These companies may use information about your visits to this and other Web sites in order to provide advertisements on this site, other sites, and other interactive media about goods and services that may be of interest to you. Third party advertising companies may issue cookies when serving advertisements. This Privacy Policy does not apply to, and we are not responsible for, third party cookies or other tracking technologies, and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices. If you would like to obtain an opt-out cookie from Google or other third-party advertising companies, or for more information about targeted advertising in connection with ad networks, please visit www.networkadvertising.org/managing/opt_out.asp. Having an opt-out cookie means that the information collected from your website visits will not be used to target ads to you. You may have to obtain a new opt-out cookie for each browser you use and whenever you reset your cookies.

How to Correct Inaccuracies

If you use another ResellerRatings.com service, we may send you a confirmation e-mail confirming your new account and/or service. The message will be sent to the address that you supplied us and will describe ways for you to change or delete the account information provided. Remember to keep the confirmation e-mail as it will also contain information that will help you in case you run into problems accessing our services. We welcome any questions or comments you have about Resellerratings.com: please direct them to our contact form.

Updates to this Privacy Policy

We may make changes to this Privacy Policy from time to time. If we update this Privacy Policy, we will update the “last updated” date at the top of this Privacy Policy. Any changes to this Privacy Policy are effective upon posting. In the event of any material changes to this Privacy Policy, we will use reasonable efforts to notify you of the change.

Opt Out of Email

To stop receiving any kind of emails from ResellerRatings.com, contact us and provide your email address. Our Mailing Address to Contact Us:

Company Mailing Address:

ResellerRatings.com
6665 Delmar, Suite #3000
St. Louis, MO 63130

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Influence Shoppers in Google, Bing & Yahoo to Buy

A full Suite of Tools for Brand Reviews, Product Reviews and Product Q&A

Brand and Product Star Ratings in major shopping channels

Tools to boost trust & Conversion to Sale

ResellerRatings Trusted Star Ratings Creates the ultimate Social Recommendation Engine


It's never been easier to grow and foster your star ratings. Join 1,878 Online Retail brands to lift conversion and manage your reputation with our entire suite of products


victor hanna CEO

Our organization immediately distributes every ResellerRatings review to our entire staff as soon as it is submitted by the customer. That provides an instant scorecard plus an ongoing feedback loop as to how we are doing in the service of our customers.

Betty Mills, Victor Hanna CEO
 

"We have also seen a 233% increase in conversion rate of customers who have visited ResellerRatings AND our website.

DrillSpot , Monica Runstrom, Director of Marketing

Over 1,878 merchants use ResellerRatings to build and accelerate their review acquisition. Our enterprise tools are used by some of the biggest companies around.

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