DrillSpot
"ResellerRatings is critical to our business...ResellerRating puts the content of reviews first.
Other sites like BizRate and PriceGrabber are in the business of selling CPC advertising whereas ResellerRatings is about
customer reviews."
~
Shad Tischer,
Director of Operations
DrillSpot is an online distributor of industrial supplies and hardware. An thriving energetic startup, DrillSpot has
focused their attention on ResellerRatings since 2007 to manage their online reputation.
DrillSpot utilized ResellerRatings syndication deals with major shopping engines to help put their young company on the
map in the vast territory of e-commerce.
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Fat Brain Toys
"It's a vote of confidence for us that Google would trust ResellerRatings as an authentic third-party
that can be managing the customer perception."
~
Mark Carson,
Founder & Owner
FatBrainToys is a family business dedicated to fun and educational toys for kids. Husband and wife team pride themselves
on superior customer service the old-fashioned way-from personalized recommendations to wrapping with care.
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B&H Photo-Video
"I wholeheartedly endorse ResellerRatings and consider it to be the very pinnacle of it's genre. It is the
company to which I compare all others in the same field and all others fall short."
~
Henry Posner,
B&H Photo-Video Director
B&H Photo-Video and Pro Audio is a leader in all photo, video, audio equipment needs for amateurs and professionals offered through their online and brick-and-mortar retail superstore.
B&H goes to great lengths to engage with their customers. They are often spotlighted for their excellent customer service and social media programs.
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AutoShepherd
"AutoShepherd really looks at Reseller Ratings as a critical tool to our success."
~
Kerrigan Hodnett,
Vice President of Operations
"Reseller Ratings is fair to the merchant and to the customer."
~
Kerrigan Hodnett,
Vice President of Operations
AutoShepherd is a Southern California start-up focused on providing auto parts for hobbyists, mechanics and do-it-yourselfers.
Although the company officially launched less than a year ago, the founding team includes many seasoned veterans of e-commerce
such as founder and CEO Howard Tong (previously a co-founder of Newegg.com)."
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MacMall
"We now have 140 reviews this month and with one more week to go in September, we just might hit 200.
Thanks largely to your pop-up. I can almost hear you say...'I told you it'll work wonders.' Proves you right that positive reviews are indeed obtainable."
~
Bong Reyes,
Marketing Director at MacMall.com
Being concerned with their small reviews volume of 45 reviews, and low 5.20/10 six month rating, they asked us what they could do to improve their
results at ResellerRatings. We recommended the checkout exit survey to better sample their customers, which MacMall implemented in August 2010. In
just three months, the checkout exit survey has generated 576 new customer reviews for MacMall, and has already increased their six-month rating to
9.10, a rating score increase of 75%.
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Puget Custom Computers
"If you are serious about your online reputation, you need to be a Merchant Member. In addition to the tools
it provides, simply showing that you are a member tells your customers that you are serious about their satisfaction."
~
Jon Bach,
Founder & Owner
Puget builds custom computers for tech savvy users. They proudly use the ResellerRatings Customer Seal to link people off
to hundreds of recommendations from real customers.
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Over 1,400 merchants partake in our Merchant Member program.
Why? Because it's an unprecedented set of features that allows syndication
of reviews to 3rd party shopping sites, Google Products, and Bing, that help you
convert thousands of customer voices and interactions to sales.
59,951 stores
1,895,875 reviews
Over 250,000 shoppers online now
"It's a vote
of confidence for us that Google would trust ResellerRatings as an authentic third-party that
can be managing the customer perception. We see that combination as really powerful."
"We've recently made the Internet Retailer 500 list as well as the Inc 500 list of the fastest growing companies in America. DrillSpot would not be where we are without customers leaving us reviews on ResellerRatings."
