Details about ResellerRatings tools and capabilities.
Your ResellerRatings reviews are syndicated to AdWords (Seller Ratings Extensions) and our ratings and reviews are displayed alongside your listings in Google Shopping.
Even if you already have product reviwes, Product Persuasion has been tested to lift conversion to sale by up to 100% (double) by leveraging a new kind of product sentiment plus your store rating.
We have 15 years of authority behind our industry leading rankings in Google.com organic. We rank #2, or on page 1, for the vast majority of our Merchant Members when searching for the "store name + reviews", or even just the store brand name itself.
Push your reviews into your Facebook page. The reviews you collect on ResellerRatings are automatically synced with Facebook, once enabled.
Display your ResellerRatings store rating within your Bing AdCenter ads to lift CTR and conversion to sale.
Need multiple employee logins to manage your accounts? Now you got it. More users means a distributed work load.
Ability to view invoice numbers of reviewers to verify purchase with your company's records. Removes anonymity in order to resolve an issue or offer thanks.
Sometimes a customer will leave a review and forget to verify their account. Gain access to all inactive reviews and remind the customer to activate their account.
Merchant Members have a window of 48-hours to preview new reviews and contact the reviewer before the public can see the post. This includes a 48-hour turnaround processing time on flagged reviews.
Merchant members can increase review acquisition by making it easier on customers. Pre-populate their review order numbers and transaction dates easily using our system and don't have them scrambling to find their receipts come time to write a review.
Receive email alerts about new reviews posted by customers to your page or changes made to past reviews. No need to log in 20 times a day, we'll let you know when anything on your ratings or reviews changes.
All registered merchants can post a public response to each customer review. Resolve current issues and showcase your active participation in a public forum for all future customers to see.
Earned by merchants who maintain superior customer service ratings, a ResellerRatings /eliteCustomer Certified Seal is available to display on your reviews page boosting customer confidence.
This puts you front and center on ResellerRatings for people to click and see. Proudly displays a prominent green checkmark icon that indicates to customers that your company is an active Merchant Member who monitors and responds to feedback.
Information is key to your success. Gain access to a Competitors View and a detailed customer survey view of our 40+ questions about your company.
Showcase ratings or reviews on your store pages with a dynamic widget that automatically updates, works on mobile devices, and more.
Embolden your company name in the store listing and get listed in our Merchant Member Directory. Customize an HTML banner on your reviews page. Post contact info, payment & shipping methods and more.
Unlike other companies out there we reward your customers for giving you feedback. ResellerRatings holds a weekly drawing of giveaways, like the iPad, to incentivize qualified customers to write reviews.
Merchant Members have a dedicated account manager. Don't hesitate to direct any questions or comments that you may have to them.
For medium and large merchants, contact ResellerRatings 5 days a week during business hours to discuss questions about reviews, policies, flags, and get advice on how to maximize ResellerRatings tools.