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Old 02-10-2004, 01:52 PM   #1 (permalink)
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XP hanging on shut down

Hi

I'm running:

Sony VAIO 816s
Windows XP Home Service Pack 1

Ocassionally, I find that my system freezes on the "Windows is shutting down" screen. I don't know how to fix this and hoping you could help. Thank you.

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Old 02-10-2004, 07:46 PM   #2 (permalink)
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I used to have this on my new dell. Go to Windows Update.
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Old 02-11-2004, 02:01 AM   #3 (permalink)
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I went through all the critical updates - yet I still have this problem.
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Old 02-11-2004, 02:21 AM   #4 (permalink)
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Maybe its not a critical update. Im pretty sure there's a fix though, keep searching on MS's site. I'd do it for you but I dont have time right now. But another nice member may.
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Old 02-11-2004, 10:42 AM   #5 (permalink)
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I went to microsoft.com and checked out the knowledge base...and I didn't find my answer there. All it said was that I should have service pack 1 (or an update which is already part of it) and I would be fine. I do have this update already and I am having this problem
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