XP hanging on shut down

[Ximensions]

Hi

I'm running:

Sony VAIO 816s
Windows XP Home Service Pack 1

Ocassionally, I find that my system freezes on the "Windows is shutting down" screen. I don't know how to fix this and hoping you could help. Thank you.

[Overclocked412]

I used to have this on my new dell. Go to Windows Update.

[Ximensions]

I went through all the critical updates - yet I still have this problem.

[[Neo770]]

Maybe its not a critical update. Im pretty sure there's a fix though, keep searching on MS's site. I'd do it for you but I dont have time right now. But another nice member may.

[Ximensions]

I went to microsoft.com and checked out the knowledge base...and I didn't find my answer there. All it said was that I should have service pack 1 (or an update which is already part of it) and I would be fine. I do have this update already and I am having this problem