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Old 02-09-2004, 02:54 PM   #1 (permalink)
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Error.1920 (diskeeper)

I bought this Diskeeper 8.0 PRO and it can't installed. It said "Error 1920.Service Diskeeper (Diskeeper) failed to start. Verify that you have sufficient privileges to start system services."

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File Type: jpg error 1920.jpg (25.6 KB, 203 views)

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Last edited by Aznmask; 02-09-2004 at 02:57 PM.
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Old 02-09-2004, 09:58 PM   #2 (permalink)
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Try logging in as administrator. :-)
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Old 02-10-2004, 01:03 PM   #3 (permalink)
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he is already in adminstrator.
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Old 02-10-2004, 01:29 PM   #4 (permalink)
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Are you logging in "as an administrator" or with the "default administrator" account?

If you're logging in as an administrator but not as the administrator account then make sure you have permissions set to full on the C: drive.

I'm not sure why but sometimes being in the admiistrator's group isn't enough.
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Old 02-10-2004, 10:01 PM   #5 (permalink)
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his pc doesn't have any account so i'm sure he in on adminstatue.
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Old 02-24-2004, 12:17 PM   #6 (permalink)
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I had this exact same problem. Earlier, I had gotten an error message when logging on saying I had a file named "Program" that could cause problems in Windows. As it turns out, the OS couldn't find the dkservice.exe file to start the service because of the existance of that "program" file in the root of C:\. I deleted the file (no idea where it came from to start with) and the service started fine.

I'd run into this problem when, once day, Diskeeper 7 refused to start, so I uninstalled, and had just received the CD for 8.0, and it wouldn't install either.
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Old 02-29-2004, 05:41 PM   #7 (permalink)
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ok this has happened to me..

this has happened to me and ive searched everywhere for a good while to find out how to fix it.. nothing that tells me how to fix it exists.. so i searched to a key in registry and i fixed it.. here is how you do it..

1. try installing diskeeper and let the error message popup. once this has happened click start then run, type in regedit and click ok or press enter key once. (with error message and installer still running).

2. click to this string:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Diskeeper

3. click on the diskeeper folder and then you will see imagepath to the right. labeled under data as:
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
( using C:\ since thats my drive im running and installing it to.. )

4. double click the imagepath icon and copy and
replace:
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe

with

"C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe"

( the quotations at the ends is what you gotta add.

click ok then goto view button on the tool bar in registry editor and click refresh or just press f5 once.

then go back to your diskeeper installer with the error still poped up and click retry and it should be fixed

everyone who does the above of my directions for this. your welcome.

I installed diskeeper 7.0 and deleted it due to it saying a service failed, or something. i then tryed reinstalling 7.0 but didnt work... so then i got 8.0 trial and it didnt work and gave the same error:

Error 1920.Service Diskeeper(Diskeeper) failed to start. Verify that you have sufficient privileges to start system services.


so for anyone haveing this error message for diskeeper or any other service kinda like this.. search in:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\

string in regedit and find the services name thats giving you the problems. it should be service(service) like Diskeeper(diskeeper) is for me, find it in there and add quotations to imagepath. and tada it should work now.

hope this helps for everyone

- kazuki_yotsuga_16@yahoo.com
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