Xp administation user account prob

[Carl-cox-]

well i have xp pro.

i have an administator account that was able to use the control panel but cannot now

i now cant access it im gettiing this error



i have gone into safe mode and logged into the administrator account as made sure that the account i made admin was not set to user by mistake.

any ideas why im getting this error.

win xp pro
avg anti virus
kerio personal firewall

[rpertusio]

If you look in C:\Windows\System32 , can you find the file "sysdm.cpl"

If you DO find it, can you double click it to open it?

----
It is also possible your registry/policies have been set somehow. Check out Group Policy editor:
Start Menu -> Run... -> gpedit.msc

Once Group Policy editor is open, navigate to:
User Configuration -> Administrative Templates -> Control Panel

All the items there should be "Not Configured" (specifically 'Prohibit access to the Control Panel' and other settings in there.)


By the way.. you don't have to go into safe mode to see if a person is administrator or not. Simply:
Start Menu -> Run... -> control userpasswords2


- rp

[Carl-cox-]

Originally posted by rpertusio
[B]If you look in C:\Windows\System32 , can you find the file "sysdm.cpl"

If you DO find it, can you double click it to open it?

i get teh same error as above when i try and open it

Originally posted by rpertusio
It is also possible your registry/policies have been set somehow. Check out Group Policy editor:
Start Menu -> Run... -> gpedit.msc

Once Group Policy editor is open, navigate to:
User Configuration -> Administrative Templates -> Control Panel

All the items there should be "Not Configured" (specifically 'Prohibit access to the Control Panel' and other settings in there.)

they are all set to non configured

[Carl-cox-]

i have just installed a game and a few other bits installed fine.

could this probelm be virus related ?

also i cannot access Open with function

[rpertusio]

very similar to virus... you should clean up the spyware on yoru computer. Specifically CWShredder should get rid of this specific one.

Otherwise, you might want to try Ad-Aware to get any remaining spyware.

- rp

[Carl-cox-]

cwshredder found nothing

and ad aware only found a spyware called alexa

[rpertusio]

What is the size of 'system.cpl' ?

If you have the CD, maybe you can restore a good copy of it. (My thinking is maybe it is corrupt?)

- rp