01-13-2004, 10:39 AM
|
#1 (permalink)
|
| Registered User
Join Date: Oct 2001 Location: inside the Beltway, outside the loop
Posts: 1,067
| » 
Your car is gonna rat you out -- and it's gonna cost you big bucks!
A story in today's New York Times tells how some car rental companies (in this tale, a Payless Car Rental agency in California) are tracking your every move and charging you for it: Quote:
Mr. Son received a shock when he returned the car. The $259.51 bill he expected had ballooned to $3,405.05 - most of it a result of a $1-a-mile fee for each of the 2,874 miles driven. It turned out that by crossing the state line, he had violated his contract with Payless.
"If we had known we couldn't drive the car outside California, we wouldn't have rented it," Mr. Son said.
Penalties for taking a rental vehicle beyond state lines or national borders are not new. But the way in which Mr. Son's surcharge was applied was somewhat novel. The rental company presented him with a map showing his exact route outside California as relayed by a tracking device in his car. Mr. Son said he was surprised to learn that his movements were being tracked. A letter was included with the bill. "Should you choose to dispute this amount," wrote Umesh Pudasaini, the Payless branch manager, "we will pursue all avenues" to collect full payment. Car rental companies have come to rely on an emerging technology called telematics - which combines satellite-based Global Positioning System tracking, wireless communications and vehicle monitoring systems - to keep tabs on their vehicles. About a quarter of the rental cars in the United States are equipped with tracking technology, analysts estimate. The industry views telematics as a way to enforce its contracts, but some customers regard it, at best, as a means to make more money and, at worst, as an invasion of privacy.
| |
| |