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Old 12-31-2003, 05:53 PM   #1 (permalink)
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Outdoors Microsoft won't give patches without charging?

Media player 9b install killed my wintv capture drivers.
Now the stinking company knows its their fault, and has written a patch, but won't publish it freely on the web???
Look:
QUOTE "Microsoft Knowledge Base Article - 825116
NTSC-J, PAL, or SECAM-Formatted TV Tuner No Longer Works Correctly After Upgrade to DirectX 9.0b

SYMPTOMS
After you install DirectX 9.0b, your NTSC-J, PAL, or SECAM-formatted TV tuner may no longer work correctly. For example, if you are using an ATI PAL capture card, the bundled software may no longer permit you to configure the tuner or to switch channels.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The following file is available for download from the Microsoft Download Center: "

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Old 12-31-2003, 06:08 PM   #2 (permalink)
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I remember download that patch a few weeks ago... there wasnt a chrage for it. Unfortunately I think I deleted the file after I patched it =(
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Old 12-31-2003, 06:10 PM   #3 (permalink)
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found a link
But incase you didnt know that bulletin and patch you speak of is for non NTSC issues (japan and europe capture formats).

http://download.microsoft.com/downlo...16-x86-ENU.exe
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Old 12-31-2003, 06:18 PM   #4 (permalink)
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Thanks a billion VHockey86...
Shoulda been a link at the MS article though..
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Old 12-31-2003, 06:28 PM   #5 (permalink)
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heres a thread at another forum, also where I found the link

http://www.tv-cards.com/messageboard...pic.php?t=2322
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