Error Message

[dazhan1]

Can anybody help with this?
A friend at work has asked me about this & his system is running ME but thats all I know, because he doesnt know anything else.
Not much help
When on the internet, the message comes up,
Error outlook express:0197:BFF8E64B.
I was wondering if there is a solution. I have looked on MS help but cannot find anything.
After a while the system will freeze, but I think that is a memory problem, as he is on AOL broadband with what sounds like an oldish system.
The error message is a mystery. Any help will be greatly received.

[jmichna]

Did a google search on "error 0197:BFF8E64B"
Got:
http://www.annoyances.org/exec/forum/winme/t1065533591

http://www.nocrash.com/ncbbs/msgs/1387.shtml

GatewayTech - 15070009 4Transfer4
Question: I worked with Timothy ( 421 )yesterday and i am still having error messages.

Nancy Fenlon: My computer is still locking up and I am getting error messages...now what?
Nancy Fenlon: This was service request #1-331956908
Jackie: Hello Nancy, welcome to the Gateway Chat Support Service. I am Jackie here to help you with your issue.
Jackie: Please wait a moment while I search for your customer information.
Nancy Fenlon: Thanks Jackie!
Jackie: You are welcome. Can you please provide some more details of your issue so that I can serve you effectively?
Nancy Fenlon: yes
Nancy Fenlon: What do you need?
Jackie: Please let me know the exact problem you are facing.
Nancy Fenlon: I have received the following error messages since I worked with Timothy:
Nancy Fenlon: OD:2B67:00000 526
Nancy Fenlon: OE:0197:BFF8E64B
Nancy Fenlon: PIP has caused an error in SHDOCVW.DLL
Nancy Fenlon: KERNEL32.DLL
Nancy Fenlon: WDMAUD.DRV caused by Eudora, Realplay, Iexplore
Nancy Fenlon: and on and on it goes....
Jackie: Do you receive these error messages as soon as you power on the system?
Nancy Fenlon: no, only after I start working on a program or access the internet
Jackie: Please let me know since when are you facing this issue? What was the last thing you were doing before this happened?
Nancy Fenlon: It has happened on and off for some time but is much worse now...it can happen in the middle of an internet game or when I am editing pictures...doesnt seem to take much to go haywire!
Jackie: Do you receive all the error messages at the same time or different error messages at different times.
Nancy Fenlon: Different messages at different times
Jackie: Please go through the page I am sending you for PIP error message and follow the steps mentioned in the page to resolve your issue. This page will appear on the left side of our chat Window.
Jackie: http://support.gateway.com/s/issues/664607510.shtml
Jackie: Did you receive the web page on the left side of our chat window?
Nancy Fenlon: Yes, I am printing it now!
Jackie: I would like to tell you that, after the end of our chat session, the entire chat transcript, links and pages sent to you will be automatically emailed to you.
Nancy Fenlon: It would not print and I did not get a copy of anything when I worked with Timothy.
Jackie: Please right click on the page and select the "Print" option to Print the page.
Nancy Fenlon: I am getting it now, thanks.
Jackie: You are most welcome, Nancy.
Jackie: Please follow the steps in the page, and I assure you that your issue will be solved. You can always contact us again, if need be, for any further assistance. We are here for you 24 hours a day, 7 days a week.
Nancy Fenlon: Thank you so much!!
Jackie: Thank you, Nancy for using the Gateway Chat Center. For future reference, your SR # for this issue is: 1-334247580. Our chat session will now be closed. Have a nice time.
( Nancy Fenlon has exited. )
( Jackie has exited. )
( Meeting Closed )

Some discussions regarding caused by ATI (and sometimes nVidia) drivers... perhaps an uninstall, then reinstall of video drivers?