Canon i860 + Netgear PS110 print server = problem!

[naparish]

I am attempting to use a Netgear PS110 print server to share a new Canon i860 printer. I know the print server is good, because I'm replacing an existing HP printer. I also know the printer is good, because it works fine when connected directly to a PC.

However, whenever I try and print to the Canon printer through the print server, it will lay down one pixel's worth of ink and then advance to the next page. I have the same sypmtoms from two Win98 PCs and one WinXP PC. I've tried all the settings I can think about and I tried all of the troubleshooting suggestions from both the NetGear and Canon websites (i.e., killing bi-directional support) but to no avail.

I have also requested technical support from both companies. Canon has informed me that they don't support the i860 in a network environment, and they have no bright ideas. Netgear has proposed one solution (printing direct rather than using the queue), but that did not solve the problem.

Any recommendations?

[techie_grrrl]

I had the same problem with an old Intel Print Server.

Finally tweaked the settings and got it to work; but it is sloooow!
I've never seen a printer actually print this slow...not even an old dot matrix.

To get it to print correctly, use the following settings:

PRINT SERVER
- Set Bi-directional com ON
- Set the ps port to Software controlled
Example:
Port Status
Parallel Port 1
Port Speed: Software Controlled
Auto-Line Feed: Off
Bidi: Enabled but failed, check printer
Printer Status: Online
Active Service: None
PRINTER
- Set Bi-directional com ON
- Set Printer to Spool and Start printing immediately

Apparently, poor network communication is a design flaw:

Found this on Amazon:
"Unfortunately, Canon does not support the i860 printer when connected within a network environment because of possible communications issues. The i860 is a bi-directional printer but the bi-directional communications is not guaranteed to function when communicating through network components such as routers and print servers."

If you need help, send me an e-mail. I'm not a regular here.

techie_grrrl

[techie_grrrl]

I take that back!

Upped the speed to medium and my jobs fly out of the printer!

Good luck!

techie_grrrl