HELP ME PLEASE!

[uethello]

Congrats to Gettinbye for the excellent and simple solution. You're not all the way fixed yet, but should be possible at this point.

[VH5150]

Any other ideas? Explorer.exe doesn't seem to invoke anything in Task Manager.

[Brainchild]

What brand is your computer? On HP's they have a hidden partition of XP on it. Yours might have that so that's why you don't get a install cd

This may hold true for some of the house brand computers.I would contact CircutCity and see what they tell ya.

What brand is the computer,maybe we can help anyway.

[VH5150]

Brand new about 14 months ago.

[uethello]

well, I just tried a <ctrl+alt+del>, then <new task(run) > then type in "restore". What comes up?

[uethello]

I was looking for something on the program, it should be named "rstrui".

[nomaxim]

Originally posted by VH5150
Thanks for the reply. I'm not sure what my key starts with buy I can access task manager.

There is a multi-colored tag somewhere on the case that has the CD key on it.

All XP pre-installed comps have this.

[Gettinbye]

On the "processes" tab in taskmanager, do you see "winlogon.exe" and "services.exe"? Just trying to verify that windows has completed the logon process...
I'm thinking Bill is onto something with his last post. Most spyware removers do have an "undo" function.
If you deleted the keys manually, you may be able to recover the missing registry keys with this:
http://www.kellys-korner-xp.com/xp_tweaks2.htm#fix
In the Utilities for XP box, use the drop-down menu and select "recover and restore deleted files".
This is another "longshot", but it may provide a solution...

[Gettinbye]

You may be able to get system restore to fix this after all. Here's the link:
http://www.kellys-korner-xp.com/xp_tweaks.htm
On line 289: "restore system restore service". This is a registry key that you can add to your registry to (hopefully) fix your system restore back to normal function. Then it can rollback your registry to a previous (working) state.

[uethello]

fix your system restore back to normal function.

I believe that was a miscommunication, he never got that far before, believe he meant he only got to the Windows desktop, no start button etc. i.e.; if he can get to a windows command line run, he could run restore successfully.