HELP ME PLEASE! - Page 2

Bill in SD, CA · 12-10-2003, 08:52 AM

Can you access the start menu in safe mode?

If so, System Restore

Bill

VH5150 · 12-10-2003, 09:14 AM

Thanks for the feedback Bill. I can get to System Restore, however, no calendar or restore days are displayed. The screen kind of sits idly. Very frustrating! I'm not sure where to go from here. This would have solved the problem if I could have restored from the past.

Gettinbye · 12-10-2003, 09:15 AM

If you cannot get to the start menu, you can get to system restore as long as you can browse your C: drive. The path to system restore is as follows:
C:\Windows\System32\restore\rstrui.exe
Alternately, you can run it from your taskmanager. Just hit Ctrl+Alt+Del>File.>New Task, and in the dialog box that opens, type " C:\Windows\System32\restore\rstrui.exe" (no quotes).

*EDIT* Missed your post. If system restore is not working properly, probably your best bet would be a call to Circuit City.

If you can get a copy of XP from a friend, you can use your CD-Key to re-install windows if need be. To get your CD-Key, download a program such as Belarc Advisor (google search for Belarc). This will show all software and license #'s on your computer.

VH5150 · 12-10-2003, 09:19 AM

Thanks for the path. However, there are no calendar or restore dates available. The screen kind of sits.

Jim

Bill in SD, CA · 12-10-2003, 09:20 AM

Well I tried. Like I said, I don't know XP that well.

One last thought, Have you ever backed up your registry?

Bill

VH5150 · 12-10-2003, 09:25 AM

Good suggestions. I appreciate the feedback. I guess the moral is not to delete registry keys unless you know what you're doing? I guess I'll just try and snag a windows XP copy.

Thanks again,
Jim

VH5150 · 12-10-2003, 09:26 AM

Quote:

Originally posted by Bill in SD, CA
Well I tried. Like I said, I don't know XP that well.

One last thought, Have you ever backed up your registry?

Bill

uethello · 12-10-2003, 09:26 AM

Safe mode reverts to "safe" kind of universal drivers, among other things. Try reinstalling all your drivers.

uethello · 12-10-2003, 09:28 AM

Alternately you could look in Start>Control Panel>System>Hardware (tab)>Device Manager (button) - and look for anything odd, missing drivers etc.

VH5150 · 12-10-2003, 09:31 AM

I have no icons or task bar. The boot stops once it hits the wallpaper. Then it kind of just sits there.

Thanks,
Jim