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I just swicthed to RR about 7 weeks ago, U don't need their software; however if your installing a new cable modem they do have to set it up. Call in the mac number etc. Out side of that, no software required.
FYI: Tell your friend. If he has any problems that requires RR tech support and he is going to netwok within the house remove the router before calling them unless they set the network up. They will not work with you on any problem until the router is off your system.
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http://home.cfl.rr.com/mystory
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