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Old 12-06-2003, 07:08 AM   #1 (permalink)
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changing comps with roadrunner

ok my friend is getting a new comp for christmas how does he resetup his roadrunner without having to call tech support or use the disk the send??

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Old 12-06-2003, 07:12 AM   #2 (permalink)
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What's your OS? XP set mine up automatically.
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Old 12-06-2003, 07:19 AM   #3 (permalink)
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not sure probably XP
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Old 12-06-2003, 07:27 AM   #4 (permalink)
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XP detected and installed everything properly on my rig. I just powered up and clicked IE.
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Old 12-06-2003, 07:49 AM   #5 (permalink)
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XP.............ditto.

I really don't like all of the crap that RR wants to load.

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Old 12-06-2003, 08:46 AM   #6 (permalink)
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yea neither do i he just got it and wanted to install all the RR stuff and i like screamed when i told him not to. LOL i guess i got a little excited
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Old 12-06-2003, 09:30 AM   #7 (permalink)
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I just swicthed to RR about 7 weeks ago, U don't need their software; however if your installing a new cable modem they do have to set it up. Call in the mac number etc. Out side of that, no software required.

FYI: Tell your friend. If he has any problems that requires RR tech support and he is going to netwok within the house remove the router before calling them unless they set the network up. They will not work with you on any problem until the router is off your system.
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Old 12-06-2003, 09:39 AM   #8 (permalink)
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he isnt networking hes just replacing the computer he has......
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Old 12-06-2003, 09:42 AM   #9 (permalink)
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Should be no issues then, Just set up your mail account and away you go.
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Old 12-06-2003, 09:52 AM   #10 (permalink)
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thats with XP though....XP should automatically take care of everything??
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