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Old 12-02-2003, 01:10 PM   #1 (permalink)
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Kids Outlook Express Closes when i try to attatch!!

I am having trouble with a computer here...
Its running XP Home with all the updates and latest version of IE/OE. When ever i create a new message, and then click attatch, an explorer window pops up for me to pick my attatchment and then Outlook express closes/crashes back to the desktop with no error message. I have tried windows update but already have all the updates. I have tried using msconfig and booting up with everything disabled and it still does it. It has no viruses/spyware either. I am gonn atry it in safe mode now and will post back in a second. Does anyone have any ideas?

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Old 12-02-2003, 01:14 PM   #2 (permalink)
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general info

the thing about increasing memory looks interesting

How big is the attachment?
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Old 12-02-2003, 01:22 PM   #3 (permalink)
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doubtful but---> http://support.microsoft.com/default...74&Product=oex

Saw something referencing probs with Office XP....do you happen to have Office XP installed?
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Old 12-02-2003, 02:11 PM   #4 (permalink)
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neither of those worked....

thanks though....do you have any other suggestions
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Old 12-02-2003, 02:38 PM   #5 (permalink)
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what all other software is installed? anything like "netnanny"?

I know it sounds weird, but what kind of modem (if any), lol.
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Old 12-02-2003, 03:07 PM   #6 (permalink)
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they are using charter cable on their dell deminsion 8200. THey have lots of childrens game/learning software installed. Other than that i already cleaned it up a good bit removing "junk" software and other stuff that contains spyware.
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