»
 

Go Back   ResellerRatings Store Ratings > ResellerRatings Forums > Tech Support

Reply
 
LinkBack Thread Tools Display Modes
Old 11-30-2003, 06:01 PM   #1 (permalink)
Registered User
 
MitaDC's Avatar
 
Join Date: Aug 2003
Location: Coeur D' Alene,Idaho
Posts: 1,426
MitaDC is on a distinguished road
Norton Firewall problem

Hey I renewed my subscription to Norton Antivirus but now it won't let me update my Norton Firewall. I open it up and click renew but then it doesn't renew it. It just does the live update but doesn't register that I need to renew my subscription. I had the same problem with Norton Antivirus but I went to the norton siteI dl'd lrsetup.exe and it worked for norton antivirus but now firewall won't renew. Plz help. TY

MitaDC is offline   Reply With Quote
Old 12-01-2003, 08:55 PM   #2 (permalink)
Registered User
 
kaziah's Avatar
 
Join Date: Nov 2002
Posts: 146
kaziah is on a distinguished road
Did you have Internet Security? Both Norton AV and Firewall came bundled together?

I'm not sure how they handle that with Internet Security, but I know for sure that if you have them as separate products, then your updates are separate. Norton AV comes with a one year update sub when purchased retail. I can't remember, but I think Firewall and all of their products are similar. It's really cheap to just buy the full updated versions though. That's what I usually do every year. You can go to the Symantec web site and click on their Symantec Store. Somewhere on that page there will be a link to their Upgrade Center. It will ask you for a Symantec product ID key, which is usually a number located near the Symantec bar code sticker on your product's box. After entering that number, you can get into the Upgrade Center and buy any of their products at upgrade costs. The latest Norton Antivirus is like $29 there, or you can get Inet Security for like $39 or even less sometimes if there are rebate offers. Last year I ordered Systemworks Professional (which includes Ghost) and only paid $69 for it after my rebate. I paid $19 for Norton Firewall after the $10 rebate on it too. The rebates took several weeks go get them, but they were worth it. I haven't seen any rebates since then though, but the Upgrade Centers prices are really reasonable for a retail boxed product on most of their stuff. Antivirus Professional includes 2 AV licenses too and is only $10 more, so if you have multiple computers that's a nice thing.

Anyway, good luck with your Firewall updates. I'd check with them, it might only have a 1 year sub too.

Later!
kaziah is offline   Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Most Active Discussions

Recent Discussions

All times are GMT -6. The time now is 10:03 AM.