Hotmail dumps everything into trash??

[Bob The Great]

I have a friend who is usuing Hotmail, well he calls me up and says once he opens his first new message everything in the inbox gets dumped into the trash. So I go over to his house and I see hes WAY over his space limit so I figure its just dumping everything into the trash because hes over his limit. So I set his account up with Outlook Express, and transfer all his mail and messages over to that, sync his inbox and delete everything in his online account. All seems great, messages are getting through and express imediatly copies it over to his PC.

Well I jsut got another call from him and he says even though he has about 4% of his online account filled its still dumping everything into his trash. I'm stumped. Perhaps some spam filter setting or something???

Any one ever gotten this, and if so how did you fix it?

[ShawnD1]

He probably set the spam filter to filter out everything. Turn the spam filter off completely and see how it goes.

[NeoStarO1]

If you turn the spam filter off completly he will go over his limit within a matter of a couple of days. Have him set his filters to catch ovbvious junk mail and send it to the trash bin or junk mail folder. Then also set his preferences to delete junk mail immediately, this will auto delete his spam.

[Bovon]

I have my hotmail account to delete everything if the senders email address is not in my address book.

I suppose I may miss an email or two from here or there sometimes, but I have added every conceivable email address I can think of to the addr book at hotmail..and so far, I have not missed anything important..and I sit at about 2% usage unless I don't check it for a month.

[Bob The Great]

Can you tell me step by step how to delete all filters so I can just print it out and give it to him tommorow.

Thanks

[MitaDC]

Originally posted by Bovon
I have my hotmail account to delete everything if the senders email address is not in my address book.

I suppose I may miss an email or two from here or there sometimes, but I have added every conceivable email address I can think of to the addr book at hotmail..and so far, I have not missed anything important..and I sit at about 2% usage unless I don't check it for a month.

LOL well how would u know if you missed it?? It would have been deleted. :-)

[Bob The Great]

I think it is put into trash, not deleted right away. Gives you a chance to look at it.

[RayH]

Is your friend emptying the SEND box?

But sometimes, Hotmail gets some kinks. One time, I couldn't delete anything. Each time I deleted, it created a new set of e-mail. It took a week for it to get working right. I never got an explaination.

[Bovon]

Originally posted by MitaDC
LOL well how would u know if you missed it?? It would have been deleted. :-)

LOL.. You missed the point. I don't want to know. Everybody I write to or have ever corresponded with is in my address book at hotmail. If incoming email return addresses are not in my address book, its history...no putting it in the trash or some other folder to be deleted later..its just simply gone bye-bye LOL... you can't get a better filter than that.

Besides that.. I have written everybody I know, that if they get a bounced email from my hotmail address to let me know via my pop account.

Here with my pop account, I use Mail Washer...almost as good as the hotmail filters. I have gone from around 70 - 80 emails in the mornings with +/- 10% friends..the rest spam, to about 25 emails and 75% friends..pretty dang good...eh?