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Old 11-21-2003, 07:53 AM   #1 (permalink)
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Kids I am confused

My internet access was working fine until I installed a Logitech webcam yesterday.

After fighting a bunch of missing file messages, I eventually got it working. Now, today, after rebooting, I am not able to access the internet.

I can ping my router, an smc barricade, another PC on the LAN, and www.google.com. Google returns 216.239.41.99

I can ping most I/P addresses I have tried, some return a timeout.

Yet I cannot ping
www.brickwall.com (unknown host)
www.microsoft.com (unknown host)
www.quicken.com (times out)

and I cannot get to any web site via internet explorer v 6.0
I am running win98se.

and thanks

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Old 11-21-2003, 08:08 AM   #2 (permalink)
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hey well i am no expert on networking but this is what i would try...shutdown everything remove the router and confirm the your ISP is still working... then shutdown again put router back in and see what happens.. I did this one time and it fixed my connection issue.. not sure what the prob was or what fixed it perhaps a router rest or something....
Others, more knowledgeable them myself may expand on the issue
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Old 11-21-2003, 08:16 AM   #3 (permalink)
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Well,,,

thanks vagabond, but I think the router is ok. I will try it anyway.

The other PC on the LAN is able to access the Inet just fine. Hence this posting.
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Old 11-21-2003, 08:26 AM   #4 (permalink)
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Sounds like a DNS error. Your TCP/IP settings may have become corrupted when the webcam was installed.

Try un-installing TCP/IP in network settings.

Re-boot and re-install TCP/IP.

Bill
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Old 11-21-2003, 08:36 AM   #5 (permalink)
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ok,

reboot didn't work.

will try the tcp/ip thingie
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Old 11-21-2003, 08:39 AM   #6 (permalink)
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Sometimes removing TCP/IP, rebooting, and then reinstalling TCP/IP will resolve a problem.

Click Start, Settings, Control Panel
On the Control Panel, and then double-click the Network icon
On the Configuration tab, click on the first TCP/IP component and then click the Remove button. Repeat this step for each TCP/IP component.
Click OK, and then click Yes when you are prompted to restart your computer.

When your computer has restarted, Click Start, Settings, Control Panel
On the Control Panel, and then double-click the Network icon
Click Protocol, click Add, click Microsoft in the Manufacturers box, click TCP/IP, and then click OK
If receive version conflict error messages during this process, click No when you are prompted to keep a newer version of the file.
Ensure that "Enable DNS" is checked in properties.

Restart your computer.

Bill
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Old 11-21-2003, 08:41 AM   #7 (permalink)
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removed and rebooting now

thanks
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Old 11-21-2003, 08:47 AM   #8 (permalink)
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Systems Sometimes I love this game

*sighs*
well, I got the message to install the win98 Cd. I did so, and it couldn't find msnet32.dll
I had it look in C:\windows\system, and it found it.
Now it is looking for a file called 'services', and I haven't a clue where it is.
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Old 11-21-2003, 08:50 AM   #9 (permalink)
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hold on

I had the wronf CD in there. it was the 95 to 98 upgrade rather than the 98se update.

well it found it now.

boy am I a dummy.
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Old 11-21-2003, 08:59 AM   #10 (permalink)
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Systems No joy

it is still looking for the file called 'services'.

any idea what and where it is ??

thanks
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