ATI Radeon 9600 and WinXP(home) problem!

[Bullshaz]

I just bought the ATI Radeon 9600 to replace my GeForce4 mx 420. I plug it in as per the directions and boot up my machine. Now the directions say that when the add hardware wizard pops up to cancel and install off of the cd, but I seem to have two problems with that. First, unless I boot in safe mode, windows automatically installs the drivers for the card without asking. Second, when I do go into safe mode The install program gives me an .inf error, file not found. It tells me to install a vga controller first, but I cannot figure out how to do this. Also, I tried using the card with the windows install and it doesn't work right. I tried it with Star Wars Galaxies---hung, Homeworld 2---hung, Call of Duty---blue screen of death; windows is preventing damage, and then I tried just running the ati screen savers and got what appeared to be the blue screen of death, however there were no words. Does anyone know what I can do to stop this and have a functioning video card?

Bullshaz

[shadyb]

I replaced my old Geforce2 Ti with a new 9600 pro a couple weeks ago (much better!). I also have Windows XP. My installation went surprisingly smoothly after all of the horror stories I'd read in other forums.

Try following these instructions:

First, don't use the CD that came with the card. Download the newest 3.9 catalyst drivers from http://www.ati.com/support/driver.html and burn them to a CD. Then go to device manager/display adapters and uninstall the current video card (if you've already attempted to install the ati card, it should show the ati card). It should prompt you for a reboot. Select no. Then go into add/remove programs and uninstall any remaining nvidia drivers (hopefully, none) and the current ati drivers. then run the ati catalyst removal tool from ati at http://www.ati.com/support/drivers/m...lystutils.html
(this will get rid of any remaining old ati drivers). Turn off your computer. Install the new ati card (or leave it in if it's already installed). Boot up windows, it will ask for two device installs (primary and secondary displays), cancel each prompt, then run the ati setup from the cd you created.

If this doesn't work, download and run Drivercleaner at:
http://www.driverheaven.net/cleaner/

Read the readme file for Drivercleaner and follow the instructions. It also works well.

If you have any other questions, let me know.

[Beemer]

Welcome to techimo.
Your manual describes how to uninstall previous display adapter drivers first. Read the manual thoroughly. The newer video cards on the market are a little more complicated to install.

Here's a thread that may have further info you could use:
http://www.techimo.com/forum/showthr...highlight=9600

Cheers!

[Bullshaz]

The problem is my WinXP doesn't prompt me for an install, it automatically does it, and there's no way I can see to stop it.

Bullshaz

[joker_927]

that is fine. Windows installs old drivers. Just download then ew 3.9's and install them, they will overwrite the old ones.