can't shut down

[occssw]

the motherboard is an ecs p4vmm rev1. the cpu is a p4 2.4 @400mhz fsb. The OS windows XP home. The problem: windows runs fine but will not shut down. I think the problem is in some way related to xp's service pack. I've tried kill-win and it doesn't help. Any thoughts or suggestions would be greatly appreciated.

[John Prophet]

Welcome to the forum!

What does it do..what symptoms? Does it just hang or just sit there or what?

Have you tried the latest bios for the motherboard?

JP

[AzKidd69]

have you tried closing all open programs before shutting down and does theevent viewer give you any clues as to why it may NOT be shutting down?

[occssw]

thanks for the response. the system reboots instead of shutting down. event viewer no help because its not really a failure.

[pickel]

Did you install SP 1 from the CD or download. I ordered the CD and have installed it on two computers without any casuaslties. Downloads that size , IMO, are quite risky and the CD is free except for shipping.

P.S. welcome, enjoy your stay.

[occssw]

system reboots rater than shutdown. bios update done. no help

[occssw]

sp installed via broadband windows update

[Dj-Icer]

try reinstall your OS again...theres a thread related to this and he fixed it by recovering its "shut-down"*.dat file. can't recall what was the file though.

[AzKidd69]

http://asia.cnet.com/itmanager/tech/...86135-2,00.htm

http://www.pcscom.com/windows_xp_shutdown.htm


http://www.google.com/search?hl=en&i...nstead&spell=1
might wanna look @ these , and see if any apply

[Kuasimodem]

This may sound really strange, but go into the bios, under Power Management and check the setting of "Soft-off by PWRBTN." If it's set to instant off, that might be the problem, try setting it to 4-second delay. I had the same symptoms with a system I built a year ago and setting the 4 second delay fixed the problem. It's supposed to have something to do with the system shutting down so fast that the hard drives don't have time to clear their caches.