Help!!!!!!!!!!!!!!!!

[Elnoaman]

Hi all, hope ur all well!!??!!
A friend asked me to look at her comp.........oh deary dear...i agreed. It does absolutely nothing when switched on so i know nothing about it, the screen stays black. tried putting hard disk on other comp and it freezes them. Any ideas??? sorry for the lack of info

[tony_j15]

Off the top of my head it sounds like a bad hard drive. If at all possible, back up any important data from it. Try putting a different hdd in her comp.

Or does that cause problems too? I forget.

[Elnoaman]

I tried that too and the daft thing just sits there.....black screened!

Why suspect the HDD to be bad?

First, does it POST? If not, then the HDD isn't even coming into play yet.

Open the case and disconnect the PSU from the mob for about 10 seconds, then reconnect it. Try powering it on again.

If it doesn't power on, disconnect everything except the FDD, Video, RAM, and CPU, if it doesn't POST, then there's something wrong w/ one of those components or the mobo.

[tony_j15]

Why suspect the HDD to be bad?

Reason:

tried putting hard disk on other comp and it freezes them

Either Im stupid or you missed that.

Try what Rick said!

[Elnoaman]

ok evilrick....did what you said and low and behold i got "tiny.com" on the screen but now it's frozen again.

What did you try?

Where is "tiny.com" showing on the screen?

Be very descriptive since we don't have much info to go on. This will help the process go a lot smoother.

[Elnoaman]

disconnected psu from mob for 10 secs. powered up and tiny.com was a large emblem in the middle of the screen

Cool.

Now try disconnecting everything but the CPU, RAM, FDD, and Video Card.

Just pull the IDE cable from the CD-ROM and HDD.

If you get to a screen where you can press a button to go into the BIOS, then do it and let us know.

[Elnoaman]

bios screen never appeared, however it asked for the bootdisk in floppy, which i did. then it said remove disks and other media and press any key to restart. when i did that it said boot failure insert bootdisk to floppy.....then repeats it all again