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Old 10-23-2003, 02:51 PM   #1 (permalink)
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Trojan hell!!

A friend of my called me and said she could not access her DVD or CDRW drives, they were just gone. So I make the trip to her house and lo and behold, she had 6 friggin Trojans, six!!

To make a long story short, I updated her virus definitions, quarantined the viruses and ran ad-aware which found 489 instances of spy ware which I also removed.

After all of this, still no CD or DVD drives. I assume the registry is major corrupted. Is there a way I can restore the registry or should I just do a fresh install of windows which I know will fix it? System Restore is turned off so not an option.

Thanks

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Old 10-23-2003, 02:53 PM   #2 (permalink)
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Which version of Windows?

Run Spybot as well...it can detect things that Ad-aware cannot, and vice versa...both should be used.
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Old 10-23-2003, 02:54 PM   #3 (permalink)
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I lost my drives like that when I tried to install nero one time on Windows XP. My solution was a fresh install .
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Old 10-23-2003, 02:55 PM   #4 (permalink)
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I believe System Mechanic 4 has a registry fixer upper.
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Old 10-23-2003, 02:58 PM   #5 (permalink)
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Windows XP home, sorry.
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Old 10-23-2003, 06:44 PM   #6 (permalink)
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Same situation with my cousin

This is almost the same situation I had with my cousin yesterday. For so long he's had problems with his computer so I decided to go over and try to clean it or get rid of a virus he had which would always pop up an image of a guy with "100% fun" written on his shirt. His computer operated at a crawl. It took 10 minuites just to get into AOL. I downloaded AVG anti-virus for him, and spybot. I ran Spybot first in hopes that it might improve the system performance for a faster AVG scan. Its was taking too long so I ran AVG anti-virus instead. Installed it an rebooted. The AVG anti-virus caught the virus in DOS mod on reboot and found SubSeven backdoor in Windows/system/srv32.exe. It give options to inable, disable, or heal. Then it found the same thing on Explorer.exe. I tried all the options to deal with the viruses but soon after the dos AVG anti-virus prompt there is a windows ME prompt that says "Error loading explorer.exe You must reinstall windows". He has no disk. What are my options to fixing this problem?
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Old 10-23-2003, 06:50 PM   #7 (permalink)
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Without a os disk your hosed. Can you borrow one, assuming the originel was lost.
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Old 10-23-2003, 07:02 PM   #8 (permalink)
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So if I only had an os disk and ran it, it would simply reinstall a new OS and totally trash the old one? Because I doubt there is any getting back into windows at all with his comp. The only other thing I can think of in reinstalling individual files through DOS but its just a vauge thought.

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