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Old 10-19-2003, 11:48 AM   #1 (permalink)
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"No supported cd-rw drive detected"?!?

After some OS problems (Windows ME), I decided to reload an image of a fresh OS installation I keep. However, after reloading this new image, my NTI CD-Maker software no longer recognizes the drive (getting the message in the title). In fact, it does not seem to recognize either my CD-RW or DVD drive.

I've tried the following:
=> uninstalling and reinstalling the software, and upgrading to the next version,
=> deleting my CD-RW drive from device manager and it will reinstall the drive on reboot, but the CD-Maker drive still does not work.

I know the drive works because I've used Ghost successfully to create a backup of the restored image and of my hard drive prior to this whole thing.

The details:
Dimension 4100, P3-933
Creative CD-RW RW1210E
NEC DVD
Two hard drives on primary, two ATAPI devices on secondary, with CD-RW as master. This arrangement has worked flawlessly for a couple years.

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Old 10-22-2003, 05:41 AM   #2 (permalink)
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After reinstalling Windows, I have been able to nail down the problem.

NTI CD-Maker 2000 Plus works fine after reinstalling ME. However, following the installation of Symantec's Norton Ghost program, I get the error message:
"No supported CD-R or CD-RW drive detected"

When I restore my computer to a restore point prior to the installation of Norton Ghost, the software works fine.

Anyone have experience with this? Any ideas?
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Old 10-22-2003, 05:44 AM   #3 (permalink)
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I don't know what ghost does, but does this help at all?
http://www.ntius.com/default.asp?p=s...aq=gfaq&no=112
-M
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Old 10-22-2003, 09:33 AM   #4 (permalink)
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Great find. I looked all over and did not find that article. I'll try it and post back.

Thanks!

I've got a funny feeling this was not caused by Ghost but maybe by something else.
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Old 10-22-2003, 05:18 PM   #5 (permalink)
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Ok, it's definitely Ghost that's causing my problems. When I restore the system to before Ghost was installed, everything works. Guess I'll just have to live without Ghost.
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