I did some work for a lady the other day. Then she asked if I coud look at her printer...well, its a walmart HP Pavilion with W98.
HP deskjet 400 printer.
The problem is that she prints out schedules and stuff and she has to do it one copy at a time cuz where it says "number of copies" (or whatever, lol) it is greyed out.
First she asked how she could print several copies..so I am thinking she is dense, so I say "oh, thats easy" and I was gonna show her how to change the setting to 4 copies or 6 or whatever...but I got there and it was GREYED OUT. lol.
So I looked in her "printers" folder and it was just listed as an 'HP Deskjet"..as opposed to a deskjet 400....so I fugred that was it..that it was using a basic driver that didnt have the functionality to do multiple copies.
So I updated the driver just using the windows driver...it had the driver for a deskjet 400..so i updated to that driver....but it is still greyed out! lol.
Now she calls me today saying she bought a new cartridge but it still says it is out of ink, lol. I know she always changes her own cartridges so she changed it right etc...lol..so hopefully she is overlooking something simple there...but I am more curious about the number of copies thing.
The driver shown at HP website is from 9-15-98, lol
http://h20015.www2.hp.com/en/softwar...etype=software so its not exactly hot of the press either.
Should I try the driver from HP's site?
Should I maybe uninstall the printer then install it again??
Any thoughts?? Thanks, JP
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