IE can not access web

[cunokyle]

I had started another thread about my media players being unable to access th einternet...then realized that neither can Internet Explorer(mods please delete other thread). I do not use IE except for when I have to visit Earthlink because it is the only browser that works for uploading photos to my web space on Earthlink's servers.

Here is the problem...
I can not get IE to access the web...I get the can not find internet page with the detect settings thing. I will click detect internet and nothing happens. I reinstalled IE6 and the same thing. ALso, my media players can not access the web either. None of them. I have tried uninstalling and reinstalling all of them and nothing works. I have shut down Zone Alarm and still no luck.

I can still access the web with Netscape, Opera,and my mail still works(Outlook Express)...it is just I need IE for uploading to my web space and media players to listen to internet radio and sportscasts.

Oh yeah...my antivirus program(AVG) can not access the web to update either. I ran a virus scan and nothing was detected...but I can not update the virus database.

Any ideas?

[Bill in SD, CA]

In Tools > Internet Options have you checked your settings? May have to go to > Setup New Connection.

Bill

[Scott Tiger]

Can you ping any of these sites by name that you can't get too? This is just a shot in the dark here but..

http://www.techimo.com/forum/t83491.html

Check the 'Connections' tab under 'Internet Options'. Click the 'LAN Settings' button and make sure the 'Automatically detect settings' is unchecked.

[cunokyle]

Originally posted by Scott Tiger
Can you ping any of these sites by name that you can't get too? This is just a shot in the dark here but..

http://www.techimo.com/forum/t83491.html

I can not access any site with IE. I have no problems with Opera or Netscape. I am downloading the Stinger program that was listed in that link...hopefully it works. Otherwise I can try that Norton fix.

Originally posted by EvilRick
Check the 'Connections' tab under 'Internet Options'. Click the 'LAN Settings' button and make sure the 'Automatically detect settings' is unchecked.

Unfortunately it wasn't that. It would have been nice but I figured it wouldn't have been because I can not access the web with my media players as well.

[cunokyle]

Stinger just found a virus named MsProt32 that I had been meaning to post about on this site...I kept forgetting and then I would see all of the programs that are initiated at start up then think about asking about it here and I would get busy and forget about it Stinger is still running and I will post back when it is finished if that took care of it.

I am kind of curious...why did AVG not find it?

[tgxiii]

I had a similar problem where IE and a bunch of other programs wouldn't access the internet, either. After week or so I just formatted my HD and re-installed Windows.

Curious... what's Stinger? Also, I would like to know how you solved your problem just in case I run into the same problem again.

[cunokyle]

hmm...still no luck. I ran stinger and it found 2 trojans and removed them...I then ran the Norton FixQhost and it found nothing. I restarted my computer and scanned again. Neither program found a virus...but I still do not have access to the web with IE or the other programs I had listed.

tgxiii...Stinger is a virus scanner that seems to do a pretty good jog...it caught 2 trojans my antivirus program missed. Here is a link to it http://vil.nai.com/vil/stinger/

I am still unable to access the web with my programs and a reformat was not something I was not really planning on doing...although I suppose it is an option of all else fails.

Any other ideas?

[tgxiii]

Thanks for the link.

I think you may have done these already, but some things that were suggested to me:

- Format and re-install
- Windows updates
- AdAware AND Spybot (not just one)
- Registry cleaner (like one found on Norton System Doctor)
- Run EVERY online virus scan you know

Good luck. I hope you don't have to resort to formatting like I did.

[Bill in SD, CA]

Just a shot in the dark here, but what if you were to remove all your connection and network settings, reboot, and try to establish a new connection from scratch?

Bill