Microtek Phantom 330 scanner problem

[gbmw1]

Hi all,
I am trying to install a Microtek Phantom 330 Parallel port scanner on my friends PC. It keeps stating that the scanner is not connected/cannot read fron NT port.
I have been to Microteks site and downloaded the latest version of the driver/software but it is still the same. I go into system properties and the scanner is in the device list OK, but further down I have the yellow question mark for Microtek parallel port host adapter. I believe the solution lies here but am lost as what to do, any help would be really appreciated.
The machine is a KMD-500MHz
running windows ME
thanks
Roger

[meese]

Why does it say "scanner is not connected/cannot read fron NT port."? There is no NT port on a Windows Me machine. Are you sure you downloaded the correct driver from the website?


I just searched Microteks site and could not find any device with the name you specify.

[gbmw1]

Hi,
Yes, this is my problem, the *alleged Nt Port* :-)
I went to Microteks web-site .............
http://www.microtek.nl/driver_download.php
and chose.........
Windows 9x/ME/NT....
Phantom 330.......
and downloaded/installed the file......
SW/sw255us.exe
but I still have the problem.
it is very frustrating.
thanks for your help here
regards
Roger

[dr_roberts49]

What is your parallel port setting in your BIOS? On my Microtek Scanmaker E3 Plus, I have it set to EPP. I'm running XP Pro. It takes a little longer for my apps to access my scanner than it did when I was running Win98SE, but it works.

Robert

[gbmw1]

Hi
Thanks for that.
I went into bios, changed the setting to EPP, rebooted and now it is working fine
thanks very much
Roger

[dr_roberts49]

Glad to see it's working for you.

Robert