IE/NS wont connect to webpages

[Tekk]

My friend is having a problem on his Win2k machine. He says he can download things from Kazaa still but it seems that no other program really will "notice" the connection to the internet. I had him try 'ping' in the dos-window but that wont work. IE/NS just gives him a page cannot be found error (and this is google we're tryign to connect to). But it seems he can still download stuff. Really makes no sense to me. He has a virus scanner running (I think its AVG) but it hasn't gone off. Any ideas on what might be causing this weird problem? AIM doesnt want to connect either. Its very strange.

[dunbar]

What was the last thing this friend did to their system since it worked?

[Scott Tiger]

I had a friend that had a problem similiar to this and it turned out to be a worm. The one site he could not get to was Google.com althought I'm not sure if his AIM was infected.

<long pause>

I just got off the phone with him but he can't remember the name of the worm. He said it was called Qt worm or something similiar. He got a tool for it at www.sarc.com (their site is really slow right now so it's going to be hard luck going searching the site) that helped to clean his machine up.

I'm guessing here but I think this is what he used:

http://www.sarc.com/avcenter/venc/da...oval.tool.html

He did say he had to remove a few keys in the registry but he couldn't tell me which ones they were.. (he's extremely intelligent but somewhat forgetful).

The funny thing is he's running NAV 8 Corp on his machine (and it was up to date) and it never picked up the virus.