Deleting Netscape Mail

IamLorilei · 10-05-2003, 08:46 PM

A friend called and told me he can't delete his Netscape mail. He clicks on the mail, hits delete and goes to a blank screen. The only way out of it is to go back, and the mail isn't deleted; or close and restart Netscape, and the mail isn't deleted. Either way, his mailbox is filling, and no way out! Any ideas?

Bill in SD, CA · 10-05-2003, 10:52 PM

Has he tried dragging to trash?

Option is to save profiles and re-install.

Then put the profiles back in and start over.

Bill

Edit: What version BTW?

IamLorilei · 10-06-2003, 06:08 AM

Its not a program that is installed. It is the mail system on the web page. There is no trash to drag it to. Also, no profiles to delete. I use the same mail system, and have had no problems. Could it be a system problem?