I have been having a few error reports and stability problems since i added a second video card and dvd burner. i reinstaled xp home and am still having problems mostly when i am working with reencoding video files and burning dvd's. If i start sending the error reports to microsoft will they help me fix my machine or do they just want my data?
My system,
Athlon xp2400 cpu
Gigabyte GA-7vaxp mb with promise onboard raid controller
Kingston value ram 512ddr pc3200 400mhz
Dual 80gig maxtor hd's 7200rpm ata 133 raid 0
Artec 16X DVD-ROM
Cyberdrive 40X16X48 CDRW
Verbatim 2.4X DVD+RW/R
ATI all in wonder 8500dv AGP primary video card
VisionTek XTASY radeon 9100 64mb ddr PCI 2nd video card
Nokia 21" 445Xpro CRT Monitor
KDS 17" visual sensations CRT monitor
Antec 430 watt true power ps
Ahanix platinum xp steel case
Windows xp home sp1
Well, they won't be e-mailing you and telling you how to fix the problem. They use the information to create bug fixes and things like that. Personally, I never send the reports. The last thing most of us want is MS getting ahold of our system information.
There's an update to error reporting that'll sometimes give you a link to an explanation of what the problem is and suggestions on how to fix it.
I've talked to the people who actually handle those error reports and really all they're interested in is what program died and how it died, not anything about the person's system.
I ran prime 95 torture test and get the error illegal sumout. I think this means i have a software/driver problem.
I did accidentally leave norton antivirus on while uninstaling my realtek audio drivers could that have caused my os or drivers to get corrupted if so would that require a reinstalation of windows?
Linear Mode
