Printer problems

[daveleau]

Hi everybody

I just installed a printer (P1000) which we hadn't installed in a few months because we ran out of ink. After getting new cartridges, I installed the printer driver and printer and am getting a spike every 5 seconds or so in the "Services" process that drives the CPU usage to 30 %.

I have tried installing the printer on both of my systems (both running Win2K) with both connection options (USB and IEEE 1284). With USB connections, I get a spike of 97% constantly. With IEEE 1284, I get small spike like the attatched image shows.

Any ideas? I DLed the driver directly from HP twice.
How can I find out what is causing the "Services process" to spike like this?

Thanks
Dave

[Steve R Jones]

Does it quit if you yank out the usb cable? The following is pretty intersting:

CPU Utilization in Services.exe Increases to 100 Percent
http://support.microsoft.com/default...b;en-us;328885

[John Prophet]

Is there a way to tell EXACTLY which thread or process is spiking it??

And also, are you sure it wasnt doing that before?

Does the printer install any junk like a "status monitor" or such for the printer?

JP

[John Prophet]

Two articles that may possibly be related to your issue...mainly talking about Parallel printing and BIOS LPT port settings....such as ecp vs epp etc

http://support.microsoft.com/default...b;en-us;299956

http://support.microsoft.com/default...b;en-us;256858

JP

[John Prophet]

Actually this looks like you right here

http://h20015.www2.hp.com/en/documen...py20351&lc=en&

JP

[daveleau]

Originally posted by Steve R Jones
Does it quit if you yank out the usb cable?

Yes, it does. I will install the SP. Neither system has a SP, I don't think. I can't remember and System Properties shows no SP. I'll let you know.

JP:
The system wasn't doing this before. Both systems have ECP in the BIOS b/c that is one of the settings I set routinely when building the systems. I will go through that process on the HP site.

Thank you both very much! I'll report back shortly.

Dave