I have had both the ATI AIW 9700 Pro and the ATI 9700 Pro. I have downloaded their drivers over and over. Back in June and July they were comeing out with a new one every other week. There are about 100 webpages complaining about the 9700 Pro does nothing but crash and you will get no help from ATI. They got your money so it's your probulm. First off go to your system Information and see if anything is shareinf an IRQ with your 9700. If it is your sunk, I know that the SB Audigy shares its 1384 firewire and you need to disable it. After I bought these cards I found that you need to just go into CMOS and turn everything on. You know USB's, Printer Port and everything else, Moden, Sound LAN. Then at boot hit Pause Break when your IRQ's list comes up. write down the numbers. Shut down your computer before Windows starts and move your PCI cards to d different Slot and restart and write down the numbers again. Make sure that you write down which cards are in whic slot and the numbers of the IRQ's whhen they were in that slot. Do this until you have moved everything to every slot tht you have. Make sure that you don't let Windows start because if you do then your system will load the drivers for that slot. When you have writen down all of the IRQ's put your cards in the one's that share the least IRQ's. Now start Windows and load your drivers. When your done restarting your system. Go to the Desk top, right click My Compputer and ckeck your IRQ's. Write down the IRQ's 0 to 15. See whats sharing what. When your done restart and go back into CMOS and shut down everything that you don't use. Go back to the system drivers and see if your still shareing an IRQ with the 9700. I had to disable 1 USB and my 1384 to get mine to work. A note if your running a SB Audigy, the Audigy likes IRQ 10 and if you use the DOS sound it likes to be set with a reserved IRQ on IRQ 5. This is just a start, loading the Drivers for the 9700 are another ball game but if you do everything the 9700 will work. I have about 4 CD's full of programs just to make mine work. The AIW 9700 is almost impossable to get to work with the Audigy. I sold mine and went to nVidia but kept the ATI 9700 Pro.