»
 

Go Back   ResellerRatings Store Ratings > ResellerRatings Forums > Tech Support
Compaq presario with broken DVD/CD-RW Compaq presario with broken DVD/CD-RW
Register FAQ Social Groups Calendar Search Today's Posts Mark Forums Read

Reply
 
LinkBack Thread Tools Display Modes
Old 09-01-2003, 08:58 AM   #1 (permalink)
Registered User
 
vagpap's Avatar
 
Join Date: Oct 2001
Location: Athens, Greece, 37"54' N - 23"44' E
Posts: 258
vagpap is on a distinguished road
Outdoors Compaq presario with broken DVD/CD-RW
Hi all

Long time no see...

I have a slight problem.
I have a Compaq Presario 731 laptop with DVD/CD-RW combo drive which doesn't seem to work right. It's still under warranty but i cannot send it to the service point because i need it everyday (working for my master's degree). I can send it to service at the end of september but then the warranty will be off, and they can't do anything about it.

Now the questions: Should i get one new DVD/CD-RW drive for it or should i have this one repaired?
I have to buy a compaq one, or there are other company's drives that are compatible with it? If i get one it shouldn't be a problem istalling it, right?
I now have an external CD-RW drive hooked up in the USB slot. The drive is recognised at BIOS or from the operating system?
I mean if i have to format will i be able to use the external drive to install a new operating system or not?

Thank you all
Vangelis

vagpap is offline   Reply With Quote
Old 09-02-2003, 12:54 AM   #2 (permalink)
Registered User
 
Beemer's Avatar
 
Join Date: Oct 2001
Location: Vernon, BC, Canada
Posts: 3,428
Beemer is on a distinguished road
Talk to the store manager. Setup a repair schedual with your retailer. Describe the problem to them. They should be able to fix it on the fly and have you take it home right away. Talk to them.

Cheers!
Beemer is offline   Reply With Quote
Old 09-02-2003, 07:26 AM   #3 (permalink)
Registered User
 
vagpap's Avatar
 
Join Date: Oct 2001
Location: Athens, Greece, 37"54' N - 23"44' E
Posts: 258
vagpap is on a distinguished road
Thanks beemer... ;-)
vagpap is offline   Reply With Quote
Old 09-02-2003, 07:44 AM   #4 (permalink)
Registered User
 
Beemer's Avatar
 
Join Date: Oct 2001
Location: Vernon, BC, Canada
Posts: 3,428
Beemer is on a distinguished road
Happy to assist.

Cheers!
Beemer is offline   Reply With Quote
Old 09-02-2003, 07:59 AM   #5 (permalink)
Registered User
 
Join Date: Oct 2001
Location: VA
Posts: 483
Darknyt is on a distinguished road
Send a message via AIM to Darknyt Send a message via Yahoo to Darknyt
Funny...I have the same problem with my Presario X1000.....The DVD/CDRW isnt seen in Windows. Unfortunately I have no warranty. I have seen these drives for sale on Ebay....they arent that hard to change out...Be better for me to buy the drive new and install it myself.
Darknyt is offline   Reply With Quote
Old 09-02-2003, 08:08 AM   #6 (permalink)
Registered User
 
Beemer's Avatar
 
Join Date: Oct 2001
Location: Vernon, BC, Canada
Posts: 3,428
Beemer is on a distinguished road
It's nice to have the warranty. You get free stuff for a while if necessary. My old Compaq had a broken FDD and it had to be replaced with a Compaq FDD as it was proprietary. It was still under warranty as I had the extended warranty up to 4 years. It was in the 3rd year it went kaputz.

Cheers!
Beemer is offline   Reply With Quote
Old 09-02-2003, 03:45 PM   #7 (permalink)
Registered User
 
vagpap's Avatar
 
Join Date: Oct 2001
Location: Athens, Greece, 37"54' N - 23"44' E
Posts: 258
vagpap is on a distinguished road
If only i had more brains and bought the 3year warranty extension....
vagpap is offline   Reply With Quote
Old 09-02-2003, 03:53 PM   #8 (permalink)
Registered User
 
Beemer's Avatar
 
Join Date: Oct 2001
Location: Vernon, BC, Canada
Posts: 3,428
Beemer is on a distinguished road
Ya! Extended warranty cost $118.00.

I paid $118.00 for a FDD....lol
It could have been a worse break down though. You never know.

Cheers!
Beemer is offline   Reply With Quote
Old 09-13-2003, 11:21 PM   #9 (permalink)
Registered User
 
Starfury_2260's Avatar
 
Join Date: Aug 2003
Location: KY
Posts: 1,092
Starfury_2260 is on a distinguished road
dont know what it's like but laptopparts.com seems to have lots of parts and accesories but they are kinda high, like a dvd for a 731 is $100
http://www.laptopparts.com/mylaptop....20030000019827

EDIT: wrong drive
__________________
Heatware: Starfury
Ebay feedback: starfury_2260
Last edited by Starfury_2260; 09-13-2003 at 11:27 PM.
Starfury_2260 is offline   Reply With Quote
Reply

« cpu grease job | What is IRQ sharing? »


« cpu grease job | What is IRQ sharing? »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Most Active Discussions

Recent Discussions

All times are GMT -6. The time now is 09:42 PM.

Contact Us - ResellerRatings - Archive - Privacy Statement - Top