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Old 08-27-2003, 11:49 PM   #1 (permalink)
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Systems Computer Doesnt Turn Off

My dad has a Athlon 900mhz, on a Gigabyte GA-7ZX mobo. He recently installed a pinnacle firewire and seems to be having a conflict somehow. An IRQ problem he was told maybe? Whatever that is? Anyways, when he tries to shut down his computer it just hangs and wont shut off. I think it even might start up again sometimes? Im not sure. Has anyone else had this problem or knows how to fix it?

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Old 08-28-2003, 12:19 AM   #2 (permalink)
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Possible to move that Pinnacle card to a different slot?
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Old 08-28-2003, 01:33 AM   #3 (permalink)
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I will have to check on that. Is it known for issues?
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Old 08-28-2003, 08:28 AM   #4 (permalink)
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Operating System??
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Old 08-28-2003, 04:36 PM   #5 (permalink)
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windows Me
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Old 08-28-2003, 04:41 PM   #6 (permalink)
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Pull the card to verify that that is the problem, then go to the Pinnacle web site and see if there is an updated driver available.
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Old 08-28-2003, 05:08 PM   #7 (permalink)
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tried it all, googling it it seems there is no fix? And a surprising amount of people with the same problem.
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Old 08-28-2003, 10:59 PM   #8 (permalink)
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I dont think its the pinaccle.. seriously... ive had some of the same problems... from experince id say its definitely a software problem probobly drivers as ChukieChan said... i have not yet figured it out but re-installing windows always worked for me
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Old 08-29-2003, 03:01 PM   #9 (permalink)
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Try re-assigning the IRQ in device manager (you should be able to do that in ME) and make sure there's no conflict if you can't change it in device manager do it in the BIOS. Is there a BIOS update availiable for the board?
What does the computer show as in Device Manager? Standard PC? ACPI PC? what?
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Old 08-29-2003, 03:09 PM   #10 (permalink)
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Did ME have the same shutdown problem as 98?
You might want to disable Fast Shutdown and see if that resolves his problem. This would resolve the problem (usually) with 98 and it was an issue of drivers not being uninitiallized fast enough during shutdown so disabling the fast shutdown gave the drivers time to uninitialize.
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