can't open attachments

[kruseman]

hey guys,

i kinda looked to see if this has been talked about yet, but didn't see anything. I have a computer running windows xp, and i use outlook express for email. anyways, when i get an attachment, i try to open it, but i can't do it, becuase it is shaded grey and it won't let you open it. Does anyone have any ideas?

Thanks for any help
Kruseman

[John Prophet]

hehe...this one's been covered plenty...we all get snagged with this one.

Evidenlty the default for OE6 is to disallow attachments to be opened.

In outlook express go to "tools/options/security..then uncheck 'do not allow attachments to be saved or opened that could potentially be a virus'

If the whole line 'do not allow attachments blah blah' is ITSELF greyed out..then you have to do a little registry edit which isnt too hard.

If you need to do that....search for posts by "John Prophet" in the "applications and operating systems" forum and you will find a thread covering it.

Good Luck, JP

[kruseman]

thanks jp, I looked at that, but i never saw this (which i got from your post) "oe has removed access to this attachment blah blah" I still tried it though, but I didn't exit and open back up so it didn't work, so i just figured it was something different. Thanks for the quick reply though. I really appreciate it.

[John Prophet]

So was that it?? lol.

JP

[kruseman]

yep, my bad my bad. lol i meant i tried it before i wrote this and it didn't work, then when you replied so i tried it again, and sure enough it worked that time.