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Old 08-19-2003, 10:13 AM   #1 (permalink)
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Systems Hot fix on "Help w/lost 'safe screen' on Win 98"

I found my answer on this topic and would like to share it with you.
Go to.....

http://www.microsoft.com/windows98/d...tured/Win98SE/

Download this fix on a floppy; it worked for my machines. Kind of nice when we answer our own questions, huh?

.......daljaxon
__________________________________________________ __

I searched for any topics like mine, and came up with one that might be close but I need confirmation. "Maybe windows update or reinstall, making sure the Advance Power Management in the BIOS is not disabled?"

1. Windows 98SE
2. Motherboard: Biostar MB8500TVX-A, Pentium P54C-100 & Pentium P55CMMX-166, Intel VX chipset
3. Clean install, fdisk & formatted hard drive
4. Installed larger hard drive (6.4Gb), added more memory, did not read #3 row (bank 1, second row of the pair)

Recently I put some enhancements on my kids computers that originally had Win 95 on them, after putting better processors in two of them, more memory in all, and a larger hard drive in all, I set them up with Win98.
Two of the PCs have a small problem. When I shut down these computers properly, the PCs respond correctly to the Win98 splash screen where it says Windows is shutting down. From there it does not switch to “You can safely turn off your computer.” I have been waiting 10 seconds before cutting off the power or use ctrl-alt-del and then cut off the power.

One more thing, I always check in the DevMan after install and there was a “!” on the Advance Power Management under system devices. I rebooted, went into the BIOS, and turned on the APM, rebooted and found the “!” was gone now and everything else was all right. Under both settings the PCs would not show the “safe screen.” I would think the problem would lie there.
When set the PCs in Safe Mode, they properly shut down to the “safe screen,” so there must be a system conflict I would guess.
Does anyone know how to fix this? Maybe a BIOS setting? Maybe there is a patch that is supposed to take care of this? Maybe a setting else where on the computer, msconfig, etc.....?

As you can tell, I am a newbie on fixing computers and like to learn all about these problems and more. I just worked on 6 PCs this weekend and was fairly successful on all of them and learned a lot on the way.

Thanks, ………daljaxon


Last edited by daljaxon; 08-19-2003 at 03:39 PM.
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Old 08-19-2003, 10:27 AM   #2 (permalink)
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daljaxon,

I have a few older pc's with socket 7 motherboards with 233MHz pentiums running windows 98. The same thing happens when I shut down as far as not seeing the "You can safely turn off your computer" splash screen. I find pressing the enter key will bring up that screen though. But 99% of the time I just shut it down without viewing the shutdown screen and never have any problems. I fooled around a bit at one time to try an figure out why this happens, but have since blown it off since it doesn't seem to effect anything.

One other thing. What type of power supplies are in these machines AT or ATX? My win98 machines use the older AT power supplies. These power supplies do not have the automatic shutdown logic built into them like the ATX power supplies.
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Old 08-19-2003, 12:13 PM   #3 (permalink)
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meese,

As you probably assumed, they are AT power supplies. I was thinking maybe there was a compatability issue here since that originally they shut off correctly (safe screen w/manual shut down, not automatic shut down) with Win95, and does not with Win98.
You are right, so far it does not matter as long as you wait a few seconds and then shut down. But with kids, the simpler the better. I'll spend time and search within MS to see if they have any thing.
When I installed the OS, I did not know to check to see if the APM was turned on. I think I will try to reformat one of the computers and reinstall with it on and see if it makes a difference.

Thanks a million for those Hard Drives, with that and the memory I was able to get from others, I was able to spend all weekend working on 6 computers and learn from them. I found this to be an exciting learning experience, being a newbie and all. I finally was able to teach myself the value of partitioning and making seperate drives.

daljaxon
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Old 08-19-2003, 03:34 PM   #4 (permalink)
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I found my own answer, MicroSoft has a supplement to installation of Win98, "Windows 98 Second Edition Shutdown Supplement."
At........
http://www.microsoft.com/windows98/d...tured/Win98SE/

I guess I should have checked here first, eh?

This fixed my problem with the other two PCs, and they are shutting down properly now.

.........daljaxon
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