»
 

Go Back   ResellerRatings Store Ratings > ResellerRatings Forums > Tech Support

Reply
 
LinkBack Thread Tools Display Modes
Old 08-13-2003, 06:57 PM   #1 (permalink)
Registered User
 
Join Date: Aug 2003
Posts: 2
BUGZ1112 is on a distinguished road
compaq presario crashed

I have a compaq presario 7000 series that has crashed. All that comes up is the compaq logo and then the screen is blank. I have tried to use the recovery disk and it states Failure to contact compaq tech support, I have tried to use the restore disk but it locks up at 70% and will not complete. Can someone please help me. I am not that advanced of a user but I am pretty literate when it comes to computers.
The problem started when I was trying to use the restore cd, because my cd rom drives would come and go as they pleased and I was trying to get my system back to factory installation.
Is there any simple solution to this?

BUGZ1112 is offline   Reply With Quote
Old 08-15-2003, 04:41 PM   #2 (permalink)
Registered User
 
Join Date: May 2003
Location: Yorktown, VA
Posts: 41
KJ0055 is on a distinguished road
Send a message via AIM to KJ0055
new cd-rom...or the disk might be bad(not likely though) What are the specs for that system? Cd-roms are really cheap now newegg sells them for $20 with shipping... also how long did u let it sit at 70% because I had a compaq and it took forever to finish loading with the recovery cd let it go overnight.
KJ0055 is offline   Reply With Quote
Old 08-18-2003, 11:25 AM   #3 (permalink)
Registered User
 
Join Date: Aug 2003
Posts: 2
BUGZ1112 is on a distinguished road
This is a 7000z series, the motherboard went on it after the 1st year. I don't think the cdroms are shot, because they come and go. The system actually crashed becuz I was using the recovery disk and the cd roms disappeared in the middle of the recovery.
I installed a different cd rom and tried to finish the recovery but it always seemed to hang up on 70% area. I didn't try letting it go all night though. I have tried to do a system restore and boot from an emergency diskette I got from Compaq's website and the system is still black..
I will try to let it go all night and see what happens.
BUGZ1112 is offline   Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Most Active Discussions

Recent Discussions

All times are GMT -6. The time now is 11:53 PM.