PC shuts off after booting 5 seconds

[madatPC]

Please help! I got the rampant Windows virus so I went to microsoft's website to download all of the updates our computer didn't have. After downloading all the updates, my computer was in the process of installing them when that "System Shutdown...you have 30 seconds until your life ends blah blah" message came up. So when I tried to turn the computer back on, it boots up for about 5 seconds, I see the Windows logo screen, and then it shuts off. It keeps doing this unless I turn it off for good.

I tried to turn it on in every mode (safe, etc.), nothing is happening. What should I do? Did some necessary .dll files not get installed because the computer shut down? Hay-ulp!!

[rastorize]

Welcome to TechIMO!

What version of Windows are you using? If it's XP, you could try booting from the CD and do a repair...

[ssbbg]

I think you may have had the stealther.B virus and not the blaster virus. It does something to the csrsrv.dll file... Did you get an error about this while installing the windows update? If yes, try the following... This only worked on 50% of our machines (we were slow on the learning curve here).

1) Find a machine with the same OS that is clean (you can download a cleaning tool from symantec at
http://securityresponse.symantec.com...nshell.50.html) Then find the csrsrv.dll. Copy the dll to a floppy.

2) Try to boot your infected machine from a floppy. You want some sort of boot disk where you can get to a command prompt. Copy this dll to the windows/sys directory.

3) The computer should then reboot to windows. Use the symantec utility to clean of the virus (you should probably clean of blaster too at this point). Then try the windows update again.


If you cannot boot of disk, then I don't have a solution. The computers we have that won't boot of disk, we haven't figured out how to fix yet. They just endless boot to windows. The drive is okay- you can take it out, move it to another machine, and transfer all the data, but the boot sector seems to be corrupted.

[madatPC]

Thank you! I have Windows XP. The problem is that it's a family computer and I am sure that they have not kept any of that stuff, particularly since they just moved recently. I was able to get 4 out of the 6 boot disks but I don't know how I'll get another CD anytime soon. Should I wait until I can get the last two, or can I do something with the 4 disks I have now?

[madatPC]

In response to the "stealther.B virus" that I might have: No, when it shut down, installation was going just fine, but I did notice that it was in the process of installing some .dll files when it happened. The only error message I got was that my computer was shutting down.

And now I find out that my sister broke the floppy drive...what do I do? Is there a way to get the boot up disk on CD-ROM?

[nukes]

Use Nero and burn the floppy image as an el-torito boot sector.