»
 

Go Back   ResellerRatings Store Ratings > ResellerRatings Forums > Tech Support

Reply
 
LinkBack Thread Tools Display Modes
Old 08-08-2003, 12:54 PM   #1 (permalink)
Registered User
 
Join Date: Feb 2003
Location: scotland
Posts: 148
neillsmob is on a distinguished road
Systems KAZAA LITE (VIRUS) HELP

can someone help me out here, my friend DL kazaa lite and DL something and didnt scan it first with AV software, and he executed the DL, and now he cant get access to his computer at all when he boots his system it doesnt get by the red compaq logo, then flashing curusur, that said that the time and date are wrong or not working, dont now his specs apart from that hes running Windows Me, any help or suggestions much appreciated,
(EDIT):Also the PC does not let me boot into safe mode, it does not even let me get into the windows enviroment.any help please.


Last edited by neillsmob; 08-08-2003 at 06:01 PM.
neillsmob is offline   Reply With Quote
Old 08-08-2003, 09:14 PM   #2 (permalink)
Registered User
 
Join Date: Aug 2003
Location: portland, or
Posts: 17
pdxpiano is on a distinguished road
oohh, ouch...bad virus. I removed a virus with spybot search and destroy.....but that doesn't help if you can't get into windows. Can you use the boot disk to get into to run a windows repair? ya gotta use heavy virus scan when on kazaa. do you know what file he was trying to download when he got the virus? kazza has known virus with known files, like a particular worm that goes with a bad copy of XP pro.

copy this into your address bar: It is Spybot search & destroy 1.2. If that doesn't get it: www.download.com and words spybot. But you have to have windows to use this.

http://download.com.com/3000-2144-10....html?tag=lst-
pdxpiano is offline   Reply With Quote
Old 08-08-2003, 10:03 PM   #3 (permalink)
Registered User
 
nomaxim's Avatar
 
Join Date: May 2002
Location: Stow, Ohio, Sol III
Posts: 2,211
nomaxim is on a distinguished road
McAfee A/V {Norten may have something similar} can make a boot disk that will load a 'NIA OS' too scan the HDD. Can you get one of these somewhere?

Never used this myself,( havn't had a virus get this far yet) but this may be able to help. as it will at least ID the virus.

pdxpiano; spybot search and destory is used for spyware not virus's.

PS: wait and some other people will come along with other ideas!


BUMP!!!!
__________________
Well, if crime fighters fight crime and fire fighters fight fire, what do freedom fighters fight? They never mention that part to us, do they?
-George Carlin

Last edited by nomaxim; 08-08-2003 at 10:09 PM.
nomaxim is offline   Reply With Quote
Old 08-09-2003, 12:23 AM   #4 (permalink)
Registered User
 
Join Date: Aug 2003
Location: portland, or
Posts: 17
pdxpiano is on a distinguished road
your right, it removed a spyware, but i had a worm and spyware at the same time, it gets so tedius when you are trying to delete register keys, you forget what you had. I run spybot regularly with norton several other sites, because both over look virus, but bottom line you have to have something in place to scan kazaa before you download. if it has hacked so far as not being able to boot your computer past the main screen you have big problems.

The question still remains. What file was the friend trying to download? if you know that you can usually look on norton, or macfee virus definition area and find out what the name of the worm or virus is and if you know that you are one step closer to removing it.

if you can figure out what you have it makes it easier to correct problems.
pdxpiano is offline   Reply With Quote
Old 08-09-2003, 03:19 AM   #5 (permalink)
Registered User
 
Front242's Avatar
 
Join Date: Aug 2003
Posts: 148
Front242 is on a distinguished road
First off, what OS are you using. If it is XP home or 98SE you will probably have to format and reinstall. if it is xp pro or w2k pro you can do a repair from the original software cd. Use something like System Suite 4 or 5 to do a recovery, then clean out the virus. This does not always work, but you do have a better chance with xp pro or w2k pro.
Front242 is offline   Reply With Quote
Old 08-09-2003, 08:27 AM   #6 (permalink)
Registered User
 
Join Date: Feb 2003
Location: scotland
Posts: 148
neillsmob is on a distinguished road
what OS

Quote:
Originally posted by Front242
First off, what OS are you using. If it is XP home or 98SE you will probably have to format and reinstall. if it is xp pro or w2k pro you can do a repair from the original software cd. Use something like System Suite 4 or 5 to do a recovery, then clean out the virus. This does not always work, but you do have a better chance with xp pro or w2k pro.
The OS in question is WinME, and i dont now if he has all original PC software, what can i do to access windows if he has no PC software if i can. I have Norton systemworks 2003 and I've made rescue disks for my puter and boot disk for win XP home, so can i use them to try and boot his system, he has no firewall or AV software installed, so can someone please advise on the rescue disks and boot disk (write protected)
neillsmob is offline   Reply With Quote
Old 08-09-2003, 08:48 AM   #7 (permalink)
Registered User
 
JPMiller's Avatar
 
Join Date: Jan 2003
Location: Milwaukee
Posts: 1,275
JPMiller is on a distinguished road
Send a message via ICQ to JPMiller
If you have a good antivirus with active auto protect and all the updates.... you could slave his drive to yours and run antivirus on it...may have to run a repair install on his drive when done to replace the files that the virus erased...wich is probably why it wont boot
JPMiller is offline   Reply With Quote
Old 08-09-2003, 03:55 PM   #8 (permalink)
Registered User
 
Join Date: Feb 2003
Location: scotland
Posts: 148
neillsmob is on a distinguished road
what would the pin configuation be to make a slave drive, not quit got to that stage in the studies so any info would be very helpfull. =)
neillsmob is offline   Reply With Quote
Old 08-09-2003, 04:41 PM   #9 (permalink)
Registered User
 
JPMiller's Avatar
 
Join Date: Jan 2003
Location: Milwaukee
Posts: 1,275
JPMiller is on a distinguished road
Send a message via ICQ to JPMiller
As long as you have your hard drive set as the Master drive at the end of the cable and the drive from your freinds computer set as the slave on the center connection of the cable you should be fine.
Each brand of hard drive is different when it comes to the pin configuration as to Slave or Master. The drive itself should have a diagram on it...or go to the manufacturers site and look it up.
JPMiller is offline   Reply With Quote
Old 08-09-2003, 05:10 PM   #10 (permalink)
Registered User
 
Join Date: Sep 2002
Posts: 357
Eryk is on a distinguished road
*screams like a girl* ahhhhhhhhh

the RIAA is on you RUN FOR YOUR LIFE!!!

yes try what pdx said... it worked for me
Eryk is offline   Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Most Active Discussions

Recent Discussions

All times are GMT -6. The time now is 09:33 PM.