WIN XP "page script" error when attempting to install new software

[Evilsxtasy]

OK. Bear with me as I am not the most computer literate person out there.

When trying to install software applications (Most specifically Sims and MPIO MP3 player software) I get an error that states "cannot read page script" the installation process then frezzes and stops. No files are copied and the installshield "wizard" quits setup.

I am running WinXP on a Toshiba laptop (500mhz 256RAM)

it seems as though the installshield is having problems, I tried to uninstall it but got the same error that the page script could not be read and uninstall did not complete.

If I havent included enough info here please let me know, I havent tried anythign specific to fix the problem as I am unsure what exactly it is...

Thanks for your help

[nishark]

I'm guessing u have already done the following:
> a virus scan with latest virus definition updates
> a spyware scan with latest updates

if not, i'd certainly recommend doing so.

apart from 'Sims' and 'MPIO', have u tried installing any other software? maybe u can try 'winamp' and see if that installs or not

also try turning off ur virus scanner before installation

welcome to TIMO

[Mntsnow]

also do your "user" have enough permission rights to install software that requires registry access? (I know that Sims requires stuff to be written to the system registry)

[nishark]

i was under the impression that if the 'user' does not have the required permissions/priviledges, then the installation program atleast notifies the 'user' and then quits.