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Old 08-03-2003, 06:01 PM   #1 (permalink)
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Has anyone been able to use an older HP Scanner with XP Pro?

I have a Scanjet 3300C that worked fine with Win98, but did not with ME, and now does not with XP Pro. I have downloaded the 58mb patch from HP, but it did not work either. Even after removing the software, and deleting the pertinent items in the Registry.
The error is that the scanner is not being seen by the computer.
Any ideas on how I can resolve this? I am one step away from trashing the scanner, and buying a newer on that is XP compatible.

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Old 08-04-2003, 02:54 AM   #2 (permalink)
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I have the same problem too ...it's a scanjet 3300c. BUT, when I install the patch, I can use it ...but once I restart XP, you cant detect the scanned again! I'm going to trash it soon!
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Old 08-04-2003, 03:00 AM   #3 (permalink)
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There was a problem in w2k with older paraller hp scanners.
The lpt port settings had to be altered for the scanner to work.

I've no experience with xp and old hp scanners.

There was a txt file from hp which had instructions on what to do to get the scanner recognized.
-M
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Old 08-04-2003, 03:28 AM   #4 (permalink)
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I did set one up for a friend, who had 2 older HP printers, and an old HP scanner (might be the same model even). Got them all to work (kind of) with XP after upgrading his PC and OS.

From memory, the trick was the parallel port pass through for the printer/scanner which was shared.

He had two parallel ports as well, which made it even more fun!

Once you get the scanner detected, then the patch works OK.

I'll see if I can find the file muno mentioned. It was quite useful.

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Old 08-04-2003, 03:37 AM   #5 (permalink)
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I think the useful info for parallel port troubleshooting is here.

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Old 08-04-2003, 04:27 AM   #6 (permalink)
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For your information the HP Scanjet 3300C is USB only. WinXP cant recognize the scanner at all. I just set up a new HP printer for my cousin (USB only). The instruction is install driver first without plugging in the USB, you only plug in when prompt after driver installation. Should it be the same way?
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Old 08-04-2003, 04:30 AM   #7 (permalink)
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I think this link might work http://h20015.www2.hp.com/en/documen...et318408&cc=us
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Old 08-04-2003, 04:33 AM   #8 (permalink)
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Ah, USB. I see. Not the same model, then.

Installing software before the device would be a good idea, in that case.

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Old 08-04-2003, 05:31 AM   #9 (permalink)
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I did not connect the scanner until prompted, but it still did not see the scanner.
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The Problem Is Not With Guns. It’s Hearts Without God, Homes Without Discipline, Schools Without Prayer, and Courts Without Justice.

Strange times are these in which we live when old and young are taught falsehoods in school. And the one man that dares to tell the truth is called at once a lunatic and fool.


http://www.teamlaw.org/

http://www.teamlawproductions.com/phpBB/

http://www.wayofkings.net/index.html
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Old 08-04-2003, 12:36 PM   #10 (permalink)
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I have a ScanJet 3300C using USB connector and have no problems on Windows XP.

It detected it fine and I installed the XP drivers from the HP site and it was fine.

Sean
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