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Old 08-03-2003, 05:15 AM   #1 (permalink)
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Outdoors modem not detecting adsl line

i have recently got an internal pci generic dsl modem. it uses the conexant chipset. when i install it it goes in fine and the Conexant AccessRunner software connects to the line fine after about a minute. i can then connect to my isp and use the internet. however when i turn the comp off and reboot the access runner software does not connect to the dsl line it just says line down. if i uninstall and reinstall it works fine again. i am using xp pro and am becoming annoyed with this constant reinstalling of the modem to get it to work. any suggestions or thoughs on this would be gratefully appriciated.

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Old 08-03-2003, 08:36 AM   #2 (permalink)
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Is this AccessRunner installed as a service? If it is you may have to tell the service to run automatically when the pc starts. To see what services are running on your pc go to ControlPanel>Administrative Tools>Services.
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Old 08-04-2003, 01:43 PM   #3 (permalink)
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not in services
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Old 08-04-2003, 01:56 PM   #4 (permalink)
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Is there a configuration page for the modem? Maybe a setting need to be changed? When you reboot if you look in the device manager is the modem listed and are there any errors?
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Old 08-05-2003, 02:08 PM   #5 (permalink)
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tried every imagineable setting in the config. no conflict at reboot. tried all pci slots and still it wont connect at bootup.
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Old 08-05-2003, 02:25 PM   #6 (permalink)
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Checkout this link. Maybe it will help?

http://www.modemhelp.net/vblite/show...?threadid=1577
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