»
 

Go Back   ResellerRatings Store Ratings > ResellerRatings Forums > Tech Support

Reply
 
LinkBack Thread Tools Display Modes
Old 07-28-2003, 12:19 PM   #1 (permalink)
Registered User
 
Join Date: Aug 2002
Location: Meeshigan
Posts: 597
Ruler2112 is on a distinguished road
Kids WDM and Sound- ksuser.dll

I've been having a problem with my new box at home. I haven't been able to find squat online about it, but have isolated the problem to one specific file. This may get a little confusing, but I'll try to distill 3 days of trouble-shooting into a concise post.

I have a video card with VIVO, meaning I can capture video with it. I also have integrated nForce2 audio. I have the audio drivers loaded and everything works fine, except that the audio is full of static and most games sound like absolute crap. I end up rebooting into safe mode and remove all the devices under Sound/Video from 98SE. The computer re-detects them. I start up Rune- everything is good. However, now my video capture won't work.

When the computer redetected all the devices, I replaced a bunch of files with older versions. It turns out that one of these files, c:\windows\system\ksuser.dll, is the culprit of both problems. The newer version is 4k in size while the older is 20k. The newer version works with the video capture device and media player. (Other video players work fine with either.) The older version makes the game sound work properly, but there are no available sources for the video signal listed. The older version also breaks media player- there is no audio hardware is the message I get.

I currently have both versions loaded under different names and have batch files on my desktop to copy the appropriate one over. However, this is a pain in the you-know-where, plus media player plays static-filled sound whenever this file is replaced unless you reboot. (Sometimes- other times it's fine. I've been able to ascertain no pattern to when it works and when it doesn't.) I know the codecs are fine though, as if I convert the ASF to and MPG through TMPEGEnc, the audio is fine in the resulting file.

Anybody have any ideas???

__________________
About 5% of the people in the world can't think.
Another 5% can think and do.
The remaining 90% can think, but don't.
Ruler2112 is offline   Reply With Quote
Old 07-28-2003, 12:31 PM   #2 (permalink)
Registered User
 
storm2k's Avatar
 
Join Date: Oct 2001
Location: NJ
Posts: 3,417
storm2k is on a distinguished road
Send a message via ICQ to storm2k Send a message via AIM to storm2k Send a message via Yahoo to storm2k
sounds like the driver itself has a compatibilty problem. i assume that ksuser.dll is a required file from nvidia... you might want to update your board (chipset) drivers and stuff, just to be safe. that might be what stabalizes things.

[edit] this sounds like the old via 686b southbridge problem which needed a patch, which is why i say you mgiht want to update your chipset drivers.

Last edited by storm2k; 07-28-2003 at 12:35 PM.
storm2k is offline   Reply With Quote
Old 07-28-2003, 12:58 PM   #3 (permalink)
Registered User
 
Join Date: Aug 2002
Location: Meeshigan
Posts: 597
Ruler2112 is on a distinguished road
I've already got the latest version of the nForce2 drivers. (That and the video drivers were the first thing I tried.) The ksuser.dll description (under version information) is 'User CSA Library'. The older version I reference above is the one that is included in 98SE.

I've tried googling for it, but it doesn't help that there's a package for KDE that's also named something similar. I'd think there would be something documented on it, given the number of nforce boards out there, but I guess if one doesn't play games and capture video both, you wouldn't notice it.
__________________
About 5% of the people in the world can't think.
Another 5% can think and do.
The remaining 90% can think, but don't.
Ruler2112 is offline   Reply With Quote
Old 07-28-2003, 01:02 PM   #4 (permalink)
Registered User
 
Join Date: Aug 2002
Location: Meeshigan
Posts: 597
Ruler2112 is on a distinguished road
Sorry- wrong thread.
__________________
About 5% of the people in the world can't think.
Another 5% can think and do.
The remaining 90% can think, but don't.
Ruler2112 is offline   Reply With Quote
Old 07-30-2003, 10:58 AM   #5 (permalink)
Registered User
 
Join Date: Aug 2002
Location: Meeshigan
Posts: 597
Ruler2112 is on a distinguished road
Anybody have any more ideas that I could try to fix the problem? If not, any ideas as to why Media Player has a rhythmic ticking sound when playing sound on movies when game sound is OK and a lot of other players are OK?
__________________
About 5% of the people in the world can't think.
Another 5% can think and do.
The remaining 90% can think, but don't.

Last edited by Ruler2112; 07-30-2003 at 11:02 AM.
Ruler2112 is offline   Reply With Quote
Old 08-03-2003, 12:21 AM   #6 (permalink)
Registered User
 
Join Date: Aug 2002
Location: Meeshigan
Posts: 597
Ruler2112 is on a distinguished road
OK, has anybody experienced a rhythmic ticking of static when playing anything through Windows Media Player? (A guy at work did, but can't remember what he did to fix it.) I can live with 2 batch files on my desktop to overwrite the ksuser.dll file, but would really like to find a solution to the ticking problem.

I've got the onboard audio with an AOpen nForce2 board. The latest audio drivers are installed, but there is no SoundStorm control icon in my control panel. Don't know if it's related to my problem though.
__________________
About 5% of the people in the world can't think.
Another 5% can think and do.
The remaining 90% can think, but don't.
Ruler2112 is offline   Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Most Active Discussions

Recent Discussions

All times are GMT -6. The time now is 01:38 AM.